Consultant Revenue Assurance

What you’ll be doing...

You will help drive Digital Finance as we expand and improve Prepaid and Visible trending and reconciliation processes that are utilized across Revenue Assurance. Through partnering with Network and IT, you will be ensuring clean datasets are provided while maintaining data integrity. Utilizing expert analytical knowledge, you will develop research methodologies generated from both cyclical and daily trending models. And you’ll use your knowledge of data to help Verizon and our customers make more informed business decisions.

• Independently manage advanced level analytic projects from design to resolution with minimal oversight.
• Focus on automation by leveraging emerging technologies (Big Data) and advanced analytic techniques to create trends and reconciliations that identify system risks and failures.
• Design, develop and implement sophisticated solutions to ensure the ongoing integrity of our revenue streams and customer experience.
• Design and develop standard or ad hoc reporting based on business requirements
• Direct and coordinate ETL (Extract, Transform, Load), data analysis, and reporting with respect to business intelligence efforts.
• Responsibility will include working on TracFone integration/migration processes.
• Identify opportunities for revenue recovery and lead implementation efforts
• Utilizing business knowledge, financial analysis skills, and risk management techniques, champion efforts to effect changes within the business to ensure subscribers are billed correctly.
• Partner with cross-functional groups across the enterprise in Finance, Marketing, IT, Network and Supply Chain to assess the impact and drive critical issue resolution
• Exercise sound judgment in developing methods and techniques that require data analysis and interpretation.
• Direct the identification and use of appropriate analytical technologies.
• Ensure analytics and statistics are captured using various data mining techniques and displayed utilizing Tableau dashboards that help identify and resolve critical issues in a timely manner.
• Lead cross-functional, enterprise level project efforts within Network Assurance. Assess risks and identify control processes, design user stories and drive implementation.
• Partner with cross-functional Finance organizations, IT, Marketing, and Product teams to identify issues and drive complex issues to resolution. This includes, but is not limited to:
• Lead initiatives in the role of a Subject Matter Expert to resolve problems
• Articulate and communicate to a broad audience with a focus on execution
• Document and communicate resolution action plans
• Stay current with system enhancements by meeting regularly with key stakeholders in IT, Network and Marketing to ensure that controls and processes are adequate.
• Continually broaden and strengthen the team’s knowledge of technology, tools, and databases.
• Actively participate in team meetings, and facilitate one-on-one mentoring with less experienced teammates.

Where you'll be working…

In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager.

What we’re looking for...

You’re analytical, organized, and detail oriented. A self-starter and quick learner who can work independently, but you’re also great to have on a team. You communicate well with others. You’re no stranger to a fast-paced environment and tight deadlines, and you adapt to changing priorities and juggle multiple projects with ease. You take a lot of pride in your work, and that’s why people count on you to deliver.

You’ll need to have:

• Bachelor’s degree or four or more years of work experience.
• Four or more years of relevant work experience.
• Three or more years of relevant wireless industry experience.
• Revenue Assurance Network experience.

Even better if you have one or more of the following:

• Bachelor’s degree in business or related fields.
• MBA or related advanced degree or certifications.
• Four or more years of work experience in a technical position working with analytic tools including Teradata, SQL, Hadoop, Data Visualization, Tableau.
• Knowledge of systems required: ACSS/VISION,SMART/EPS,MTAS, On-line Charging Systems, SOCO, Enterprise Data Warehouse, eTNI, MARS and NDL.
• Knowledge of other IT or Network systems: Visible (Matrixx/Vlocity), REVO, Data Mediation, General Ledger concepts.
• Experience with relational and non-relational databases, billing systems, and wireless networks
• Analytical, quantitative, and proactive thinking; organizational abilities.
• Creativity and flexibility abilities with managing multiple projects and issues simultaneously.
• Ability to understand, process and effectively plan and execute in a nebulous environment.
• Ability to effectively work in a large organization consisting of diverse individuals with varying degrees of talent and technical expertise.
• Team oriented – proactive communication of direct/indirect issues impacting processesabilities.
• Knowledge in problem mitigation and resolution.
• Ability to drive problems to closure.
• Proven track record of being a role model for demonstrating desired cultural behavior.
• Ability to anticipate issues based on analysis and experience.
• Ability to collaborate with other work groups to solve complex issues.
• Time management and prioritization skills.
• Written and oral communication skills.
• Ability to work under pressure.
• Strong attention to detail skills.