Implementation Analyst

Implementation Analyst

Versatex, established in 2009, operates under our parent company, d.e. Foxx & Associates. Headquartered in downtown Cincinnati, the Foxx group of companies is minority-owned, employing over 2,000 people in nine states.

Our objective is simple: to save companies time and money. By taking away the headaches that come from managing hundreds (or even thousands) of vendors, we free up procurement teams so they can better leverage their talents to focus on tasks of greater value.

Key Responsibilities

• Implementation Project management for e-procurement, ERP, e-commerce solutions

• Experience in data analysis, scrubbing, and mapping

• Act as SME for all SaaS solutions

• Experience configuring software

• Experience writing and completing test scripts

• Experience providing post-implementation hypercare

• Create and update standard work/process documents

• Create and update learning management software, to include creation of video userguides and quizzes.

• Manage system upgrades – including learning about upgrades, documenting and completing test scripts, identifying and communicating issues associated with software upgrades

• Create and update standard workflows using Visio

• Collaborate with operations, sales, accounting, business development, leadership, and client to understand their needs and processes and ensure the software solutions fit their needs.

• Serve as the liaison between the company and software providers.

• Understand master data design and updates for all clients

• Troubleshoot system issues and escalate to software/tech support.

• Understanding of setting up & troubleshooting issues with cXML punchout, PO, and invoice integrations

• Knowledge of Ariba Supplier Network, Jaggaer, Workday, Oracle, and SAP

• Create reports, dashboards, KPI’s using excel or PowerBI.

• Configure solutions as needed

• Provide documentation and training on new tools, enhancements, upgrades Develop, plan, implement, and support SaaS systems in support of Versatex’s tailspend management program, to include e-procurement, e-commerce, CMMS, and ERP systems.

• Determines scope of the project, deliverables, and timelines. Sets deadlines and monitors progress for system implementation and ongoing support.

• Evaluates and recommends changes to current and future systems and requirements to meet organizational needs.

• Leads the design, development and implementation of new organizational processes aligned with Versatex’s operations including systems development and configuration.

• Support the operations team in all aspects of projects & processes including general project organization, day-to-day project management, and stakeholder communications

• Responsible for the aggregation, analysis, interpretation, and reporting of data as needed

• Conducts analysis, market research, and general research as required

• Prepare business cases, reports, presentations, and other relevant materials such as research, analysis, troubleshooting, findings, and recommendations to key stakeholders and management

• Identify and implement technical and innovative solutions to accomplish team and company objectives

• Analyze projects and develop an effective strategy for completion * Recommend changes and improvements based on research or data findings

• Troubleshoot and correct systems problems.

• Serve as key contact and functional expert for all of Versatex’s systems and related processes

Job Type: Full-time

Pay: $58,500.00 - $80,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Cincinnati, OH 45202: Reliably commute or planning to relocate before starting work (Required)

Experience:

• SQL: 1 year (Preferred)

Work Location: One location