Customer support associate

Vetcove
Shelbyville, KY Full Time
POSTED ON 3/5/2024 CLOSED ON 3/27/2024

What are the responsibilities and job description for the Customer support associate position at Vetcove?

  • Customer Service / Fully Remote - Anywhere in U.S. / Competitive pay / Medical, Dental, and Vision / 401k / Home office set up - As a Customer Support Associate you'll : Support existing Vetcove users by responding to user inquiries via live chat, email, and phone in a timely manner;
  • Troubleshoot issues quickly and explain scenarios / solutions in an easily digestible and effective manner; Handle various daily and weekly admin responsibilities, such as proactive account management, item issue reports, item reviews, credit approvals, and more;

Last updated : 2024-03-05

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