Summary
The Health Technician (Telehealth Clinical) serves in a generalist role to support and manage telehealth operations and is typically stationed at a clinical care delivery site (VA Medical Center, CBOC, VA Outreach Clinic, etc.
with duties that may require travel. This vacancy is located at the Sheridan VA Medical Center.
Qualifications
This is an open continuous announcement until April 10, 2024. Qualified applicants will be considered and referred as vacancies become available.
Applicants pending the completion of educational or certification / licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met.
Basic Requirements :
or an associate's degree in a health care related field; OR (b) Six months of experience in the health care field and successful completion of a course for health care technicians, hospital corpsmen, or medical service specialists given by the U.S
2) Employees who are appointed on a temporary basis prior to the effective date of the qualification standard may not have their temporary appointment extended or be reappointed, on a temporary or permanent basis, until they fully meet the basic requirements of the standard.
3) If an employee who was retained (grandfathered) under this provision leaves that occupation, the employee loses protected status and must meet the full VA qualification standard requirements in effect at the time of re-entry to the occupation
Duties
Prepares the clinical environment, which may include preparing medical and telecommunications equipment to be used for clinical examination and treatment;
Serves as a telepresenter within scope of practice during clinical video telehealth (CVT) and VA Video Connect (WC) encounters including tasks such as establishing and maintaining video conferencing connections, making introductions between patient site and provider site, following instructions of a clinician to facilitate an effective clinical encounter.
Serves as an imager and clinical data manager for store and forward telehealth (SFT) Performs clinical encounters including tasks such as capturing images, collecting data and transmitting them electronically for clinical review in accordance with VHA national guidelines.
Takes measures to ensure patient care is delivered safely by following appropriate procedures for inventory management, cleaning of clinical equipment and the care environment while following all patient safety guidelines, protocols, and procedures.
Completes standardized clinical questionnaires and templates within scope of training and applicable guidelines.
Ensures that patient privacy is protected by complying with all information security and patient privacy regulations.
Receives and schedules requests for simple and complex intra-facility, and inter- facility telehealth appointments using an electronic resource-based scheduling system.
Screens patients for Telehealth modality and referring patients that do not meet established criteria to appropriate care;
Monitors and maintains schedules of rooms, patients, technologies, clinical providers and presenters as needed to ensure efficient telehealth operations.
Provides patient education via approved materials; Supports the Veteran in completing patient satisfaction surveys.
Communicates effectively with clinical and administrative staff at the assigned local site and those located at remote sites of care;
Configures, installs, troubleshoots, cleans, and performs minor routine maintenance of assigned telehealth technology.
Provides established education and training to Veterans, staff and providers on the use of telehealth technologies and serving as a point of contact to answer questions and address concerns related to these technologies.
Maintains knowledge of and skill in applying an extensive body of rules, procedures, and operations in telehealth-related technologies.
Ensures information and resources are maintained for local and remote telehealth providers so they can effectively execute contingency and emergency plans; Other duties as assigned.
Work Schedule : Monday-Friday 08 : 00-4 : 30 Telework : Not Available Virtual : This is not a virtual position.
Functional Statement #, 55656-O Relocation / Recruitment Incentives : Not Authorized Permanent Change of Station (PCS) : Not Authorized Financial Disclosure Report : Not required"
Last updated : 2024-03-22
Click the checkbox next to the jobs that you are interested in.
Customer Interaction Skill
Customer Service Skill
HEALTH TECHNICIAN - TELEHEALTH CLINICAL
US Veterans Health Administration, Sheridan, WY
Automotive Technician with White's Mountain Kia
Kia Veterans Technician Apprenticeship Program (VTAP), Casper, WY