What are the responsibilities and job description for the Credit Consultant position at Veterans United Home Loans?
As a Credit Consultant, you work directly with customers in improving their credit profile. You also assist them in identifying and securing a mortgage loan that is appropriate for their individual financial circumstances.
Job duties will vary upon assignment but may include:
Communicate regularly with all clients. Proactively reach out to borrowers for status updates, responding promptly to customer inquiries via email and phone.
Prepare and recommend debt management strategies to meet individuals’ financial goals.
Assess credit reports with clients not currently eligible for financing.
Remain attentive to changing credit and underwriting guidelines, ensuring credit improvement goals remain appropriate.
Remain knowledgeable and up-to-date on lender guidelines, as well as the credit rebuilding and repairing processes.
Perform other duties as assigned.
We’re looking for someone who can be passionate about their job and have fun doing it, who will deliver results with integrity, and who enjoys finding ways to enhance the lives of others every day.
We’ll also want to know that you can demonstrate these attributes:
Dedicated work ethic.
Excel in a fast-paced, results-oriented environment.
Organizational Skills.
Thrive in a highly cooperative work setting.
Exemplary customer service skills.
Strong interpersonal communications skills (written and verbal).
Previous customer service experience.
1 year(s) of experience holding a loan pipeline.
NMLS licensed or become licensed upon employment.
Learn more:
Glassdoor
Careers
Veterans United Home Loans and its affiliates are proud to be Equal Opportunity Employers committed to creating a diverse and inclusive workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability, veteran status, or other legally protected classifications.
