Department Coordinator

Veterinary Referral Associates
Maryland, NY Other
POSTED ON 7/6/2023 CLOSED ON 4/3/2024

Job Posting for Department Coordinator at Veterinary Referral Associates

Overview

Veterinary Department Coordinators to work varying schedules 4-5 days per week

 

24-hour emergency and specialty referral practice in Gaithersburg, MD

 

Open Positions:

  • Emergency Department Coordinator
  • Internal Medicine Department Coordinator
  • Surgery Department Coordinator
  • Neurology Department Coordinator

Duties Include: Client service, answering telephones, making appointments, maintaining electronic medical records, pharmacy and retail sales, maintenance/housekeeping, financial responsibilities such as collecting deposits/payments and balancing cash drawer, assisting assigned specialty departments.

As a Department Coordinator, you will be part of a team that handles incoming phone calls to the hospital. Additionally, you will serve as a liaison for your assigned specialty department(s), overseeing administrative tasks such as schedule management, record requests, and document scanning/uploading.

 

Education and Experience:

  • Prior experience in a veterinary hospital is mandatory.
  • Minimum of 2 years of experience in fast-paced customer service, preferably in the veterinary/medical field.
  • Proficiency in working with high-volume multi-line phone systems.
  • High school diploma or equivalent.

Ideal Candidate's Knowledge, Skills, and Abilities:

  • Excellent communication and client service skills with proper phone etiquette.
  • Strong team-oriented work approach.
  • Accurate handling of financial transactions.
  • Organized, and people-oriented.
  • Demonstrates sound decision-making and multitasking abilities in high-stress environments.
  • Comfortable working with animals.
  • Experience with Idexx Cornerstone software is a plus!

Preference will be given to candidates with client service experience in specialty medicine, though we are willing to train the right person if they are highly motivated.

 

Shift Availability:

  • Day Shift
  • 8- hour/ 10-hour shifts
  • Overtime
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Hourly Wage Estimation for Department Coordinator in Maryland, NY
$18.61 to $25.01
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