Client Service Representative Job Description
Job Summary
Veterinary Specialty Services provides advanced specialized care for animals, collaborating with veterinarians throughout the St. Louis area, and beyond. We are a 24-hour specialty and emergency hospital committed to providing excellent, advanced care to patients. Our state-of-the-art facility is fully equipped with advanced diagnostic equipment.
We are currently looking for Client Service Representatives to work the front desk of our busy veterinary emergency center located in Manchester, MO. We are currently looking for help on our night shift working 4pm to 12am; weekend availability is required.
Responsibilities and Duties
Our Client Service Representatives play a vital role in our hospital. They are who our clients first see when they arrive and the last they see as they leave. They are the link between our clients and the clinical team, and they must be an advocate for the hospital as well as our clientele. We strive to ensure a team oriented approach in our hospital and all members of staff, regardless of position, collectively work towards our common goal of providing excellent client service for our clients and top quality care for our patients.
In this role, the right person will be responsible for the following but not limited to:
Qualifications and Skills
Benefits
We offer full time employees a comprehensive benefit package that includes: Paid Medical Insurance, 401(K), Continuing Education, Scrubs, Employee Pet Discounts, Paid Holidays and Paid Time Off (PTO). Compensation is based on experience and skill level.
Opportunities for Advancement
There are opportunities for advancement within our hospital for outstanding client service providers. Opportunities may include leadership roles and/or advanced client service roles. We work hard to provide employee development, additional education and support for our team.
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