What are the responsibilities and job description for the Shuttle Assistant Supervisor - Charleston, SC position at VetPride Services?
VetPride Services is seeking a Shuttle Assistant Supervisor in support of the shuttle operations at the Charleston Veterans Affairs (VA) Medical Center. We provide a complimentary shuttle service for VA employees.
Primary Duties and Responsibilities
- Assist with the management of approximately 10 shuttle drivers.
- Assist with properly scheduling shuttle team.
- Uphold high standards of employees on site.
- Assist in hiring, firing, and disciplinary actions of employees.
- Works closely with Shuttle Supervisor and Regional Manager, as required
- Greet customers in a professional manner upon their arrival/departure.
- Assist customers with wheelchairs or walkers getting in and out of the shuttle.
- Safely operate shuttle to/from the parking areas/designated stops.
- Follow safe driving procedure and safety protocols at all times.
- Abide by all rules and regulations set by the VA.
- Effectively work as a team member with other drivers to ensure a successful transportation schedule.
- Conduct pre/post trip shuttle inspections prior to and after scheduled shift.
- Maintain shuttle in excellent condition by re-fueling and cleaning, as needed.
- Report to duty in company issued uniform; personal hygiene and a professional appearance is expected at all times.
- Report any issues or concerns to the Site Supervisor.
- Perform other duties as assigned.
Qualifications & Skills
- Must be at least 21 years of age.
- Will be subject to a pre-employment criminal background and DMV check.
- Must pass a pre-employment drug screen.
- Must possess strong customer service skills and the ability to respond calmly and professionally when handling conflict.
- Consistent attendance and reliability required.
- Ability to understand, speak, and write basic English.
- Must have the ability to work independently and within established guidelines, follow directions, and work well with others.
Experience Requirements
- 1-year driving experience
- 1 years management experience, preferred
- Commercial passenger vehicle experience, preferred
Required Licenses or Certifications
- High school diploma or equivalent
- Valid/Current South Carolina Commercial Driver’s License with P endorsement
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