Senior Insight Analyst

VGW
Toronto, ON Full Time
POSTED ON 3/1/2023 CLOSED ON 3/16/2023

What are the responsibilities and job description for the Senior Insight Analyst position at VGW?

Purpose

To work alongside key business stakeholders to understand our player experience, their performance playing in our social gaming products and provide insights that help to improve our player gaming experience, gaming portfolio and drive profitability and growth.

 

Responsibilities: 

Account Management Performance:

  • Analyzing and monitoring all aspects of business, player and game performance.
  • Uncovering the drivers of player game experience, player preferences across all online social games and optimal player personalizations.
  • Develop an expert knowledge of drivers of team performance for various business units, profitability and player retention.

Analytics and Insights:

  • Deriving insights around user segments across multiple attributes and dimensions.
  • Identifying data-driven product experimentations to help drive player understanding and player-driven game optimizations.
  • Querying large databases; using SQL to extract, manipulate and analyze data to produce insights and recommendations.
  • Turning complex data into simple and intuitive visuals; building and extending dashboards in Tableau.

Stakeholder Management:

  • Translating business problems into tasks; gathering and documenting requirements from stakeholders.
  • Collaborating with Account Management and Product Teams including but not limited to Head of Account Management team leaders, Account Managers , Product Owners, Account Executives and other analysts.
  • Collaborating with Non-Product teams such as Data Engineering for ingestion and transformation of data used in analytics/reporting, and Data Science for development and application of predictive modeling/machine learning.

 

Qualifications, skills & experience: 

  • 5-7 years of experience with SQL and experience querying and interpreting large databases.
  • BA/MSc in Computer Science, Math, Statistics, Economics, or other quantitative field. 
  • Proven track record in data science or analytics roles, preferably within gaming, mobile, technology or digital industries, and with a focus on customer analysis.
  • Significant experience with data visualization principles and techniques using business intelligence tools (e.g. Tableau, PowerBI, Spotfire etc.) to visualize results.
  • A ninja-like ability to connect data insights into actionable recommendations for game & product business stakeholders.
  • A knack for translating business problems into technical solutions, and conceiving better ways to measure performance.
  • Confident at presenting and engaging with senior stakeholders, including c-suite level leaders across the company.

Personal Competencies:

  • Attention to detail. Initiates action to correct quality problems or notifies others of quality issues as appropriate.
  • Delivers results. Works tenaciously toward and derives satisfaction from achieving challenging goals; pitches in where required without regard to status. Self-disciplined; measures progress and evaluates. results; prevents irrelevant issues or distractions from interfering with timely completion of important initiatives.
  • Innovation. Generates innovative solutions in work situations; tries different and novel ways to deal with work problems and opportunities.
  • Problem analysis and problem solving. Uses sound or logical judgment to spot and analyze problems, develop alternative solutions and initiate corrective action.
  • Communication skills. Proactively communicates; informs others of what they need to know. Utilizes oral and written communication to enhance relationships across the organization. Capably articulates thoughts and ideas in speaking and listens carefully to others.
  • Planning and organizing. Determines project/assignment requirements by breaking them down into tasks; identifying resources needed; and coordinating with internal and external partners.

 

VGW Canada Inc. is committed to building an equitable, diverse, and inclusive workplace.  By learning from each other’s differences, we gain strength through our people and our perspectives. VGW Canada Inc. is an equal opportunity employer and will provide reasonable accommodation for qualified individuals with disabilities throughout the recruitment and selection process.  Please advise our Talent Acquisition Specialist in advance should accommodation be required.  We encourage all qualified applicants to apply, however only those selected for further consideration will be contacted.

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