People & Culture Coordinator

About Us:   Via Credit Union was founded in 1936 and has grown to serve members in 12 Field of Membership Counties* and 6 branches. The administrative office is located in Marion, Indiana.  

Mission:  People helping people achieve financial success.

Vision:  Via Credit Union is committed to member service while maintaining financial stability.

Values:

• Honesty and Integrity
• Service Beyond Expectations
• People First
• Committed to Serve
• Foster Growth & Knowledge
• Excellence
• Have Fun
  

Overview:  If you have a passion for people and thrive in an environment where you can make a difference in the lives of employees, then you could be our People & Culture Coordinator.  We are seeking am experienced People & Culture Coordinator to support the daily functions and initiatives of the HR Department that attract, develop, and support the recruitment-to-retirement employment lifecycle to retain an engaged, high performing diverse staff while promoting the culture and initiatives of Via Credit Union. The scheduled work hours are Tuesday - Saturday (noon), unless otherwise specified. 

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Reasonable Accommodations Statement:  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. 

Essential Functions:

• Provides dedicated and effective HR service to applicants and employees with employment-related inquiries referring complex and/or sensitive matters to the Chief People Officer.
• Participates in the development of HR objectives and systems to support the mission and vision of Via Credit Union.
• Suggests new procedures and policies for improving employee experience and the efficiency of ViaCU and the HR department.
• Performs tasks required to administer and execute human resource programs including but not limited to benefits and leave; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, and morale; occupational health and safety; and training and development.
• Supports talent management recruitment efforts:
  • Collaborates with department supervisors to ensure job duties, skills, and competencies are up to date for vacancies.
  • Collaborates with HR department staff to develop effective recruitment strategies.
  • Posts vacancies, reviews applications, coordinates interviews, distributes invitations, etc.
  • Submits background checks to third party vendor.
  • Attends and represents ViaCU at job fairs.
• Responsible for NMLS (Nationwide Mortgage Licensing System) Licensure Tracking
  • Serves as the NMLS Administrator  
  • Responsible for annual renewals
  • Ensures NMLS system is up to date with required NMLS employees.
  • Responsible for registering new employees on NMLS required positions.
• Learning and Development Training Programs:
  • Conducts new employee onboarding and orientation.
  • Collaborates with HR department staff to develop and conduct training courses.
  • Reviews, tracks, and documents compliance with mandatory training.
  • Conducts and/or coordinates staff product/service training
    
  • Conducts staff financial education with Money Edu.

• ScreenSteps Find & Follow (KnowledgeBase) Coordinator and Trainer
• Promote and monitor employee morale and company culture.
  • Manage staff candy kudos program
• Responsible for coordinating corporate functions and events:
  • Staff appreciation/recognition events
  • Staff/branch cookouts
  • Staff activities committee
  • Employee Appreciation
  • Staff team building activities-(i.e. pumpkin decorating)
  • Staff retirement planning
• Responsible for staff apparel orders and distribution.
• Create and distribute internal communications regarding status changes, benefits, or company policies.
• Maintain employee files and records in electronic and paper form.
• Maintains compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance.
• Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.
• Conduct branch tours for new employees.
• Travel to branches as needed.
• Performs other related duties as assigned.

Qualifications:

• Bachelor’s degree in Human Resources, Business Administration, or related field required. An equivalent combination of appropriate education and experience may be considered.
• At least 3-5 years experience in human resource management.
• Working knowledge of general HR practices, relevant labor laws, and regulations.
• Proven track record in HR leadership, developing training programs, issue resolution, and motivating teams.
• Positive, professional demeanor, excellent interpersonal and effective communication skills.
• Familiarity with HR technologies and Microsoft Office Suite.
• Must be a self-starter with the ability to balance conflicting points of view, function effectively under pressure and demonstrate discretion, integrity and fair-mindedness.
• Must be able to pass a post-offer background check and credit report.

Certifications & Licenses: 

• Must have a valid driver's license, be insurable, and have reliable transportation
• HRM, PHR, or SHRM-CP certification a plus

Position Expectations:

• Demonstrate and consistently model the ViaCU brand based on the mission, vision, and values.
• Demonstrate honesty and integrity and be seen as credible in the workplace.
• Accept responsibility and be accountable for your actions.
• Demonstrate ability to take care of the members’ needs while following company procedures.
• Demonstrate and model strong interpersonal skills, maintain a positive and respective attitude.
• The ability to formulate sound decisions using the available information and seek out needed information.
• Act as a role model within and outside of the department.
• Adhere to company policies and procedures, maintaining confidentiality, and demonstrating the ability to handle sensitive matters.
• Excellent organizational skills and initiative to improve processes.
• Communicate regularly with department head about issues.
• Demonstrate flexible and efficient time management, ability to work independently and prioritize work and complete within given deadlines.

Benefits Summary:

• Affordable medical and prescription, dental, and vision (employer co-pay)
• Flexible Spending Account – Dependent Care & Unreimbursed Medical
• Basic Life Insurance (employer paid)
• Voluntary Life & AD&D
• Long Term Disability & Travel AD&D (employer paid)
  
• Paid Time Off:  Vacation, Sick, Personal, 9 paid holidays, and bereavement
• Community Service Day: Employer paid
• Bereavement Pay

Financial & Retirement Planning

• Competitive Pay
• Annual Performance Reviews
• Incentive Pay: Some positions qualify for incentive pay
• 401(k):
  • Safe Harbor Non-Elective (employer paid) 3%
  • Elective Deferral: Employee contribution
  • Company Match: Employer contribution, dollar for dollar, up to 3% of annual compensation
  • Discretionary Profit Sharing

Physical Demands:

N (Not Applicable)  Activity is not applicable to this position.

O (Occasionally)  Position requires this activity up to 33% of the time (0 - 2.5 hrs/day)

F (Frequently)  Position requires this activity from 33% - 66% of the time (2.5 - 5.5 hrs/day)

C (Constantly)  Position requires this activity more than 66% of the time (5.5 hrs/day)

Occasionally:  Stand, Reach above Shoulder, Squat or Kneel, Bend, Lift/Carry and Push/Pull 11 -100 lbs

Frequently:  Walk, Climb, Reach Outward, Bend, Lift/Carry and/or Push/Pull 11-20 lbs

Constantly:  Sit, Reach Outward, Manually Manipulate, Visual Accuity, Talk, Hear/Listen, Lift/Carry 10 lbs or less, Push/Pull 12 lbs or less

Not Applicable:  Crawl

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job in an office setting. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee may be in a fast paced, stressful environment. Some outside environmental conditions, especially while traveling to meetings, training, or meeting with members.  The noise level in the work environment is usually moderate.

Salary : $45,000 - $60,000