What are the responsibilities and job description for the Dispatcher position at Victory Packaging?
Essential Functions/ Job Duties:
- Receive order requests from branch staff.
- Plan and map routes for drivers
- Schedule deliveries to maximize efficiency and meet delivery deadlines.
- Utilize computer-aided dispatch system to contact drivers and plan/adjust routes.
- Maintain required reports and compliance with DOT regulations.
- Receive and respond to calls for assistance from drivers.
- Provide outstanding customer service during delivery and pick-up operations.
- Follow all safety rules for equipment, material handling, and transport as required by DOT, OSHA, and Victory safety program.
- Communicate effectively with operations staff about customer concerns and inventory issues.
- Coordinate last-minute or unscheduled deliveries to meet customer needs.
- Other duties as assigned.
Requirements:
- High school diploma or equivalent
- Two or more years of transportation industry dispatch required with knowledge of DOT policies and practices.
- One or more-year(s) experience as a truck driver preferred.
- General fluency in English required, verbal and written.
- Basic computer skills, knowledge of Microsoft Windows preferred
Job Type: Full-time
Pay: $50,000.00 - $60,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 10 hour shift
- Monday to Friday
Ability to commute/relocate:
- Orlando, FL 32824: Reliably commute or planning to relocate before starting work (Preferred)
Experience:
- Dispatchers: 2 years (Required)
- Truck driving: 1 year (Required)
Work Location: One location
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