What are the responsibilities and job description for the Host position at Vida Verde?
Vida Verde is a fast paced, high volume Mexican inspired cocktail and restaurant located in Midtown West. We are currently seeking an experienced Host/ess with proven previous experience in a high volume establishment. The ideal candidate should have knowledge on Resy, with hospitality mindset at the forefront.
Vida's concept requires a candidate who is passionate about the service industry, energetic with an outgoing personality to enable a seamless integration into our existing team. Candidates must be self starter's and willing to develop their knowledge continually on customer relations.
The successful candidate will enter an enthusiastic team and be given the chance to put forward their concept's and idea's for future business procedures and practices.
If interested in developing your skills and joining a creative team then please submit your resume for consideration.
Responsibilities:
Behaviors/Skills:
Personality:
Skills:
Qualifications:
Vida's concept requires a candidate who is passionate about the service industry, energetic with an outgoing personality to enable a seamless integration into our existing team. Candidates must be self starter's and willing to develop their knowledge continually on customer relations.
The successful candidate will enter an enthusiastic team and be given the chance to put forward their concept's and idea's for future business procedures and practices.
If interested in developing your skills and joining a creative team then please submit your resume for consideration.
Responsibilities:
- Maintain complete knowledge of:
- Restaurant reservation procedures.
- Daily house count, arrivals, departures, VIP’s.
- All department policies / service procedures.
- Communicate reservation or cancellation changes to management as they arise throughout the shift.
- Ensure that all menu’s, check folders are cleaned and in sufficient quantity.
- Ensure that the hostess stand is cleaned and organized.
- Greet the guests at the entrance of the restaurant.
- Seat Guest accordingly to floor plan / being fair to each waiter.
- Show guests their table which has been designated to them.
- Ensure that the guests are pleased with their table.
- Present the menu to the guest.
- Ensure that the tables are set to the best service of the guest.
- Anticipate heavy business times and organize procedures to handle waiting lines.
- Maintain positive guest relations at all times.
- Monitor guests’ reactions and confer frequently with management to ensure guest satisfaction.
- Monitor and participate to ensure that all tables are cleared and reset according to the department procedures.
- Monitor and maintain cleanliness and working conditions of own section equipment and supplies.
- Assist restaurant staff with their job functions to ensure optimum service to guest: when requested.
- Undertake any reasonable tasks and secondary duties as assigned by the General Manager.
- To assist in Menu printing.
- To report for duty punctually in proper dress code.
- To attend trainings and meetings as and when required.
- Undertake any reasonable task and secondary duties as assigned by the Management.
Behaviors/Skills:
Personality:
- Passionate
- Curious
- Sincere
- Empathetic
- Social
Skills:
- Establish and maintain a good rapport and working relationships with staffs and guests.
- Maintain a high standard of personal appearance and hygiene at all times.
Qualifications:
- Computer literacy to include: POS system, Resy
- Ability to read, write and speak English fluently
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