Studio Manager / Lead Production Technician

WHO WE ARE

At AVI-SPL VideoLink, we pride ourselves on our superior customer service, passion for excellence, spirit of teamwork, and the focus on continued innovation. Our employees are the people who enable us to deliver on those values every business day. That’s why we’re always on the lookout for talented, ambitious people who can make a substantial contribution to our team of smart, down-to-earth, hardworking professionals.

We offer lots of room for growth! We support each other and value the importance of collaboration and intellectual curiosity across all our teams. You'll have daily opportunities to develop your individual skills, become an expert in the dynamic event production and corporate video industry, and be part of an innovative organization.

We offer a competitive package and a balanced work-life culture. We love what we do and hope you do too - come join us!

WHAT YOU’LL DO

The Studio Manager / Lead Production Technician will play a critical role in the setup and support of onsite and hybrid studio productions for an established professional services client. This role is responsible for:

• using their technical expertise and creative innovation to contribute to the overall technical strategy of studio productions based on unique scope;
• utilizing deep knowledge of video equipment and technology to ensure flawless operation of all video equipment and decision-making skills to make real-time adjustments as needed to ensure quality control; and;
• maintain and optimize the operational setup of the production control room and oversee the troubleshooting of all aspects of the client’s production facilities and control rooms.

DAY-TO-DAY RESPONSIBILITIES

• Provide technical consultation on the production strategy based on the unique event goals, scope, and vision.
• Oversee the design, setup, and configuration of all necessary control room elements to ensure a high- quality event for client productions.
• Oversee the operational approach to fulfill the creative production needs for client events, including but not limited to:
  • Technical direction
  • Audio mixing
  • Robotic cameras
  • Virtual platforms
  • Graphics
  • Video playback
  • Streaming
  • Lighting design
  • Teleprompter
• Execute virtual events on various virtual event platforms such as Global Meet, StreamYard, and Wirecast.
• Develop and document best practices for the studio including maintenance, scheduling, production operations and technologies to ensure top level of production quality and consistency.
• Manage and maintain the production schedule for the San Francisco studio.
• Collaborate with presenters to optimize on-camera performance.
• Recruit, qualify, hire, and manage freelance production staff when needed to support larger productions.
• Perform “post-mortems” of webcasts and fully analyze what went right, what went wrong, and make recommendations for future improvements.
• Make sure all discrepancies are communicated and resolved to the clients’ satisfaction and in a timely manner.

WHAT WE’RE LOOKING FOR

Must-have skills & job qualifications

• Proficient in all industry standard web streaming and encoding platforms and software.
• Experience with studio production equipment including video switchers, robotic cameras, audio, and graphics.
• High level technical skill set including operations and engineering.
• At least 7 years of experience in production, broadcast, events, or another similar field. 
• A track record of being organized, detail-oriented, flexible, and working well in a team atmosphere as well as having the capability to work well individually, is essential.
• Strong work ethic, self-direction, self-motivation, patience, persistence, and the ability to get along with coworkers and customers.
• Mature judgment to make sound decisions based on objective evidence, customer and VideoLink needs, and cost considerations.
• Excellent oral and written communication skills, including necessary paper and/or computer documentation.
• Skills in directing live television with an eye for detail and ability to make recommendations for improving quality in all aspects of the production.
• Self-motivated, organized, and resourceful with strong work ethic.
• Responsible.
• Able to work independently.
• Attention to detail.
• Work performance and cooperation that serves as a role model for all.  Ability to maintain a positive attitude, even under stress.
• Good technical knowledge of traditional broadcast and digital broadcast equipment.
• Superb customer service skills.
• Strong leadership skills interacting with coworkers and vendors.
• Ability to train others, and to learn from others.

Nice-to-have skills

• Knowledge of Ross product suite including Carbonite, Graphite, XPression and Tria
• Experience with digital monitor walls and video graphic displays.
• College degree in video production, broadcasting, communications, or similar field.

OTHER REQUIREMENTS

• Valid driver’s license and safe driving record.
• Travel required based on requirements and location of productions and service needs including meetings at client offices and AVI-SPL VideoLink offices.
• Ability to lift/carry 50lbs.
• Ability to climb ladders and perform overhead work.

WHY YOU'LL LIKE WORKING HERE

• Medical benefits, including vision and dental.
• PTO days (vacation, sick days, and personal days) and paid holidays.
• Enjoyable company culture.
• Training and professional development opportunities.

If your interest and skills match the needs of the position, please apply online. Compensation commensurate with experience. Please state salary expectations.

VideoLink affirms in policy and in practice that all employment decisions will be based on merit and business needs and not on race, color, citizenship status, national origin, ancestry, gender, sexual orientation, age, religion, creed, physical or mental disability, marital status, veteran status, political affiliation or any other factor protected by law.