Information Technology Assistant
Job Posting for Information Technology Assistant at Village of Los Lunas
Information Technology Assistant
Position Overview: The Information Technology Assistant at the Village of Los Lunas plays a crucial role in providing professional and administrative support to the Village staff. Reporting to the IT Director, the Information Technology Assistant is responsible for managing inquiries, performing purchasing tasks, service ticket triage and contributing to the efficient operation of the IT Department.
Responsibilities:
User Support:
- Provide excellent support to in-person visitors and incoming communication from the Village staff.
- Address inquiries, answer questions, and direct individuals to appropriate IT resources.
- Assess IT Service Management Tickets for proper routing and assign them to the appropriate IT personnel for completion.
- Maintain a courteous and helpful demeanor while assisting visitors and callers.
- Support the IT Department Purchasing function through the handling of Purchase Requisitions, Purchase Orders, Packing Lists/Shipping Receipts and Invoices through the entire purchasing process.
- Perform various clerical and administrative tasks, including data entry, filing, photocopying, and document preparation.
- Assist in organizing and maintaining office records, files, and documentation.
- Handle incoming and outgoing mail, ensuring accurate distribution and proper handling.
- Assist in drafting and proofreading written correspondence, reports, and other documents.
- Maintain clear and effective communication with coworkers, supervisors, and other departments.
- Assist with office organization, ensuring supplies are stocked and equipment is properly maintained.
- Assist with scheduling appointments, meetings, and events as required.
- Contribute to a positive and organized work environment.
Requirements:
- High school diploma or GED certificate.
- 2 years or more of direct experience in office/clerical work and customer service.
- Proficiency in typing and strong grammatical skills.
- Excellent interpersonal skills to interact with a diverse range of individuals.
- Strong attention to detail and accuracy in data entry and recordkeeping.
- Proficiency in using Microsoft Office applications (Word, Excel, Outlook).
- Organizational skills to manage multiple tasks and prioritize responsibilities.
- Ability to maintain confidentiality and handle sensitive information.
- Professionalism and a positive attitude.
Note: This job description is intended to outline the general nature and level of work performed by employees within this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to the position.
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Job openings at Village of Los Lunas
Village of Los Lunas
Los Lunas, NM
Part Time
Village of Los Lunas
Los Lunas, NM
Full Time
Village of Los Lunas
Los Lunas, NM
Full Time
Village of Los Lunas
Los Lunas, NM
Full Time
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