Assistant Store Manager

About Vince

Vince, established in 2002, is a leading global luxury apparel and accessories brand best known for creating elevated yet understated pieces for every day effortless style. Known for its range of contemporary products, Vince offers women’s and men’s ready-to-wear, footwear and accessories. 

The Position

Vince is seeking a dynamic, customer service driven Full-Time Assistant Store Manager.

The Assistant Store Manager (ASM) is responsible for assisting the Store Manager in the daily operation of the store. He/she must demonstrate leadership by maximizing profits, sales and the customer service experience. The ASM will be responsible for contributing a significant amount of the stores sales and will be goaled according to the store’s monthly sales plan. This individual will help to hire, train and manage store associates to achieve the sales and profit goals. The ASM will model the standards for customer service. While the manager is on duty, the assistant will ensure that the store maintains excellent visual presentation and housekeeping standards. He/she will operate the store in accordance with the company’s operational guideline, follow all loss control procedures and ensure proper floor coverage to maximize store volume. 

What You’ll Be Responsible For:

• Achieve and exceed individual productivity and sales goals 
• Assist in achieving and exceeding the store’s productivity and sales goals 
• Set an example of exceptional customer service by modeling the desired customer service behavior and coaching the staff to achieve the same results. Practice and teach client development to the staff. 
• Assist the store manager to recruit, train, motivate and retain quality sales associates.
• Assist the store manager in evaluation of individual associate’s performance to goals 
• Help maintain a high level of visual merchandising and housekeeping standards. 
• Perform daily opening and closing procedures including daily paperwork reconciliation and other operational tasks 
• Protect store assets and inventory. Bring any potential shrinkage information to the store manager’s attention 
• Enforce the company policies and procedures 
• Client Book Management and Clienteling 

What You’ll Bring: 

• Business Acumen
• Operates With Autonomy
• Elevated Communicator
• Solution Oriented

Qualifications/Experience We’re Looking For:

• Minimum of three (3) years of experience in luxury retail management 
• Full understanding of specialty retail, including business development, visual merchandising and store operations 
• Computer skills to include operation of retail point of sale system, Word, Excel and email 
• Must be able to lift, carry or otherwise move objects weighing up to 15 pounds when merchandising the sales floor and use ladders or stairs 
• Strong leadership critical thinking and problem solving skills. Delegate responsibility and work to the staff. 
• Demonstrate strong verbal and written communication skills allowing for communication of the company’s goals and objectives 
• A positive, outgoing, high energy personality that is entrepreneurial, who is sales focused and takes full ownership of the store’s business at all levels 
• A mentor and leader to staff and peers. Developing individual’s strengths and identifying opportunities. 
• A trainer able to teach skills in customer service, selling, and operations
  
  

Vince offers a competitive benefits package designed to meet the unique needs of our team members. Some benefits are provided automatically at no cost and others require an active election. Those benefits include:

• Competitive Paid Time Off, minimum vacation starts at 3 weeks annually
• Elective Medical, Dental, Vision Insurance effective the 1^st of the month following your 30^th day
• Clothing Allowance & Merchandise Discounts
• Up to $600 Annual Gym Reimbursement 
• A variety of mental health support tools and programs
• 401(k) auto-enrollment with employer match (traditional and/or Roth)
• Flexible Spending Accounts (FSA) and/or Health Savings Account (HSA) 
• A minimum of 12-weeks fully paid parental leave after 1 year of service
• Supplemental coverage for infertility treatments 
• Employer-paid Life Insurance, AD&D Insurance, and Short-Term Disability Insurance
• Discounted Pet Insurance, Home & Auto Insurance, Legal Insurance
• And more..

Pay Range for this role:        $24-$30 hourly

Vince is an equal opportunity employer and does not discriminate against any applicant or employee because of race, color, religion, sex, sexual orientation, national origin, disability, genetic information, age, or military or veteran status or any other status protected by applicable federal, state or local law. Vince, LLC also provides reasonable accommodation to qualified individuals with disabilities in accordance with applicable laws.