Electronic Health Records Administrator, Computer Programmer Analyst III

Virginia Dept of Social Services - Local
Alexandria, VA Full Time
POSTED ON 4/14/2022 CLOSED ON 4/22/2022

What are the responsibilities and job description for the Electronic Health Records Administrator, Computer Programmer Analyst III position at Virginia Dept of Social Services - Local?

The Electronic Health Records Administrator, Computer Programmer Analyst III manages the Department’s integrated clinical electronic health record system. Incumbent performs complex work in the planning, development, analysis, implementation, maintenance and monitoring of the electronic health records system, which comprises multiple modules (i.e., Client Data, Assessment and Treatment Plan, Scheduler). Provides technical support, makes technical recommendations and implements policy and procedure relating to data access, data security and database integrity. Ensures the availability of a stable and accessible computer environment for clinical electronic record users. Dynamic and effective Senior Systems Administrator responsible for managing and supporting the functional operation and configuration of the CSB’s primary application, the electronic health record, for documenting and coordinating behavioral health service to appropriate residents. Leads routine clinical and technical discussions to establish solutions for how to effectively and efficiently use the capabilities of the EHR. Collaborates with all external agencies as required to meet operational requirements.

Example of Duties:
  • Assigns and oversees the security of the electronic health records system;
  • Communicates with clinical staff to align EHR functional capability with clinical business processes;
  • Monitor system performance and perform ongoing analysis to determine most efficient and effective means to operate the system;
  • Tests new system enhancements and applications;
  • Acts as project manager for implementation of new system modules and enhancements through planning and coordination of all facets of project;
  • Plans and manages the installation of bug fixes to the software system;
  • Performs database administration tasks such as system maintenance and maintains database system integrity through the running of utilities;
  • Designs and modifies database system assessments using software assessment design tool;
  • Acts as a liaison and representative for the Department at State and National User Group meetings;
  • Develops and maintains electronic health records documentation specific to the Alexandria Community Services Board;
  • Develops strategic plans to ensure solutions comply with established standards;
  • Provides assistance, training and technical guidance to new users, subordinates and colleagues;
  • Evaluates the need for and purchases associated hardware that will work in conjunction with the electronic health records system (e.g. electronic signature pads, scanners, etc.);
  • Troubleshoots problems reported by EHR system users and works and coordinates with the vendor to resolve problem (s);
  • Writes Technology Services (TS) policy and procedure governing system administration and system functionality;
  • Evaluates and prioritizes requests for new requirements, modifications, and enhancement to existing systems;
  • Extracts data from Department’s client database, using data extraction utilities and/or Microsoft ACCESS or SQL to perform analysis and create reports;
  • Construct and maintain end-user reports, Business Intelligence reporting, form creation;
  • Performs related work as required.

Minimum Qualifications
Extensive experience developing Web sites, systems, and applications using object-oriented environments (J2EE, ASP.Net, etc.), client-side browser programming in JavaScript, relational databases, SOA/web services (both consumer and provider roles), certificates and public key encryption; Some experience developing system specifications, leading teams of developers, auditing applications, source code, and system configurations; Some proven ability to translate the desires of non-technical business users into robust solutions, or any equivalent combination of experience and training which provides the required knowledge, skills and abilities; good oral and written communications skills.

Knowledge of database systems software programs; administering an EHR, project management methods, practices and techniques. Ability to create forms and custom reports in the EHR. Ability to train others in use of electronic data and health systems. Ability to analyze, interpret, and report findings.

Preferred Qualifications
Four Year College Degree or Master’s degree and/or supplemental training in a relevant information technology or human services field; Strong IT knowledge combined with leadership and management experience in a healthcare system. Considerable experience administering an Electronic Health Record (EHR) and conducting data and business process analysis. Ability to manage a multi-disciplinary professional team. Some Project management experience. Ability to work with a wide range of stakeholders, to include information technology, clinical and management staff, vendors and the CSB Board. Considerable supervisory experience.


Special Requirements
Applicants may be subject to a Criminal History Background search, Central Registry search, and/or pre-employment drug screen.

The investigation may include: fingerprint checks (State Police, FBI), local agency checks, employment verification and references, verification of education (relevant to employment), credit checks (relevant to employment) and other checks requested by the hiring authority.

This position is covered under Code of Virginia §63.2-1601.1 or §63.2-1720 requiring the finalist candidate to submit to fingerprinting and provide personal descriptive information for a criminal history record check through the Central Criminal Records Exchange and a search of the Central Registry.

Special Instructions to Applicants
Applications for this position must be submitted electronically through this website. Mailed, e-mailed, faxed, resumes or hand delivered applications will not be accepted. This website will provide a confirmation receipt when the application is submitted for consideration. Consideration for an interview is based solely on the information within the application. Please refer to your RMS account for the status of your application and this position.

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