Senior Engineering Manager, QA

Virta Health is on a mission to transform diabetes care and reverse the type 2 diabetes epidemic. Current treatment approaches aren’t working—over half of US adults have either type 2 diabetes or prediabetes. Virta is changing this by helping people reverse type 2 diabetes through innovations in technology, personalized nutrition, and virtual care delivery reinvented from the ground up. We have raised over $350 million from top-tier investors, and partner with the largest health plans, employers, and government organizations to help their employees and members restore their health and live diabetes-free. Join us on our mission to reverse diabetes in 100M people by 2025.

As the  leader of Virta’s QA team, you’ll own the strategy, development and execution of a quality management system that both flexes to meet the needs of a fast-paced business and enforces compliance with required standards. You’ll be responsible for working across all product development squads to ensure high quality products are delivered to both external and internal users. As our first QA hire, you’ll  be our thought leader: championing manual testing while developing test automation, developing org-wide best practices, implementing QA policies and processes, and influencing our product development methodologies. Your primary stakeholders will be the leaders of our engineering, product and customer experience teams. You’ll hire, mentor and grow other QA engineers to drive innovative high-impact quality solutions, and help level up our engineering best practices. 

Responsibilities

• Strategy
• Define short term and long term strategy and roadmap for quality assurance at Virta.
• Define quality KPIs to measure and communicate success across Engineering.
• Collaborate with the Product Development leadership and their stakeholders to align on priority matrix and SLA for incoming bugs.
  
  
• Execution
• Partner with leaders across Engineering & Product Management on the timely testing and delivery of quality functionality to users.
• Collaborate with Platform leaders to design & architect test automation solutions to be part of the standardized SDLC at Virta.
• Influence and evangelize quality best practices across the Engineering organization.
• Drive test automation strategy with balancing immediate needs for manual testing.
• Raise the bar and help up-level Virta's Engineering team by leveraging high performance solutions and innovative integrations that are secure, modern, and scalable.
• People
• Nurture, build and grow a team of passionate and talented QA engineers.
• Coach and partner with individual Engineering team members on testing approaches.
• Manage third-party testing teams and tools for manual testing.
• Understand cross-functional business needs, build stakeholder alignment, and make the appropriate trade-offs while successfully executing on initiatives and achieving KPI targets..

90 Day Plan

• Within your first 90 days at Virta, we expect you will do the following:
• Partner with members of the Engineering, Product, and Customer Support teams to understand their needs and identify existing quality gaps.
• Embed in multiple scrum squads to understand day to day development operations.
• Develop an automation strategy and roadmap for Virta, including specific KPIs and targets.
• Design and implement tooling to make test automation easier for the development team.
• Recommend rituals and processes for squads to drive immediate and measurable improvements in quality while you work on long term strategy.
• Drive critical-path scalability initiative: work with broader Engineering leaders to plan and design quality systems to support more than 10x growth in the next 2 years.
• Establish strong relationships with the leaders of Engineering, Product, Customer Success, and Operations teams.
• Have a meaningful impact on team expansion,employee growth, and development by mentoring current Engineering team members and hiring new quality Engineers.

Requirements

• 7 years of experience in quality assurance with at least 4 years in software leadership.
• Significant experience partnering directly across teams including Engineering, Product and Operations.
• Prior experience on a quality engineering team with hands on experience in test automation
• Deep knowledge of quality engineering best practices, SDLC and release management cycle. 
• Experience in building systems and processes for a fast paced growth-stage startups.
• Great problem solving skills and the ability to plan and drive complex projects with accurate estimations and timely execution. 
• Fluent in audience-appropriate technical communications to address both Engineers and non-technical stakeholders.
• High emotional intelligence and self-awareness paired with demonstrated excellence in collaboration, relationship-building, and proactive communication. 

Values-driven culture

Virta’s company values drive our culture, so you’ll do well if:

• You put people first and take care of yourself, your peers, and our patients equally
• You have a strong sense of ownership and take initiative while empowering others to do the same
• You prioritize positive impact over busy work
• You have no ego and understand that everyone has something to bring to the table regardless of experience
• You appreciate transparency and promote trust and empowerment through open access of information
• You are evidence-based and prioritize data and science over seniority or dogma
• You take risks and rapidly iterate

As part of your duties at Virta, you may come in contact with sensitive patient information that is governed by HIPAA. Throughout your career at Virta, you will be expected to follow Virta's security and privacy procedures to ensure our patients' information remains strictly confidential. Security and privacy training will be provided.