Director of Case Management

Detroit, MI Full Time
POSTED ON 5/15/2024
Job Title: Director of Case Management

Location: Detroit, MI

Summary

Trusted Staffe is partnering with a Level I trauma hospital in Detroit, MI, to identify a highly skilled and experienced Director of Case Management. This leadership position plays a critical role in overseeing the hospital's case management department, ensuring optimal patient care and resource utilization.

Responsibilities

  • Staffing and Leadership:
    • Maintain adequate staffing levels and skill mix to meet patient needs and departmental goals.
    • Utilize industry-standard case management staffing recommendations and hospital budgetary guidelines for staffing requests.
    • Conduct regular departmental meetings, provide updates, and offer ongoing education to staff.
    • Complete initial and annual competency and evaluation reviews for all case management staff.
    • Implement action plans for improvement based on InterQual Inter-rater Reliability (IRR) results.
  • Utilization Management:
    • Implement and monitor processes to ensure medical necessity reviews and appropriate patient status and level of care.
    • Oversee timely referral and documentation of cases for Physician Advisor review.
    • Implement and monitor utilization review processes to support admission, level of care, length of stay, and authorization for post-acute services.
    • Advocate for patient and hospital interests with payers to secure appropriate reimbursement.
  • Care Coordination:
    • Collaborate with hospital leadership to ensure effective Patient Care Conferences and Complex Case Review processes.
    • Participate in daily bed management meetings to optimize patient placement and transfers.
    • Monitor patient care plans for clinical appropriateness, alignment with patient choice, and availability of resources.
    • Ensure effective communication and collaboration among the healthcare team to achieve patient care goals.
    • Provide education to physicians and staff regarding medical necessity, documentation, and compliance.
  • Regulatory Compliance:
    • Ensure compliance with federal, state, and local regulations and accreditation requirements related to case management.
    • Ensure departmental structure, staffing, policies, and procedures align with CMS Conditions of Participation and industry best practices.
Qualifications

  • Education:
    • Graduate of an accredited school of Nursing.
    • Bachelor's degree in Nursing or a health-related field, or equivalent experience.
    • Master's degree in Nursing, Business Administration, or Hospital Administration preferred.
  • Licensure:
    • Licensed to practice as a Registered Nurse in the State of Michigan.
  • Experience:
    • Three to five years of acute hospital case management leadership experience.
    • Five years of acute hospital case management experience is preferred.
    • McKesson InterQual® experience preferred.
    • Business planning experience preferred.
  • Certifications:
    • Accredited Case Manager (ACM) preferred.
  • Skills:
    • Strong analytical, fiscal, communication, interpersonal, teaching, and project management skills.
    • Demonstrated leadership ability and comfort with decision-making responsibilities.
    • Technical knowledge of community resources, regulatory requirements, reimbursements, and utilization management procedures.
To Apply

Interested candidates are encouraged to submit their resumes to Trusted Staffe. We are committed to equal-opportunity employment and value diversity in the workplace.

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