Optical Assistant

WHY YOU'LL LOVE THIS JOB

Do you enjoy interacting and connecting with patients? Are you passionate about providing best-in-class patient care? Join the Vision Associates team today in this Optical Assistant job with Koch Eye Associates North Kingstown.

As an Optical Assistant, you will need to be highly organized, self-motivated, detail oriented and customer service focused. In this position, you will be responsible for selling eyewear products and handling administration duties to a loyal customer base where patient care always comes first.

Some benefits of working at Vision Associates include:

• Health, vision, life, and dental insurance
• Paid time off and paid holidays
• 401(k) with employer match
• Employee assistance program
• Wellness program
• Tuition reimbursement
• Employee stock purchase plan with employer match
• Bonuses
• 8 hour shift; Monday to Friday schedule
• Discounted eyewear

When you join Vision Associates, you become part of a close-knit team that shares your passion for providing care with a personal touch. Here, you will work alongside leaders who value your personal life and will support and encourage you each day. Bring your passion for providing exceptional patient care and you will build a career you love in this Optical Assistant job located in our North Kingstown, RI location.

Join the team and apply for our Optical Assistant job today!

Koch Eye Associates North Kingstown partners with Vision Associates to provide best-in-class optical dispensary management at their location. Optical Assistants will work independently within the Koch Eye Associates North Kingstown location with the full support of the Vision Associates Network.

Job Responsibilities

• Assist Opticians with providing excellent professional patient care.
• Assist patients in selection and fit of eyewear.
• Assist Opticians with receiving eyewear from labs, notifying patients of their eyewear being ready, and maintenance of the patient’s Compulink file to ensure compliance regarding dispensing.
• Answer phones, assisting patients who call with their needs.
• Source insurance coverage for patients, verify eligibility, interpret benefits, and bill materials in a timely manner.
• Assist patients with Contact Lens ordering to include but not limited to pricing, explanation of their benefits, ordering materials, billing insurance, receiving orders, and dispensing orders.
• Create Patient Demographics in Compulink when needed, scan necessary documents.
• Collaborate with Opticians on prioritizing tasks for best patient experience.
• Communicate with Practice Partners as needed for best patient experience.
• Maintain a clean and organized dispensary at all times, free of clutter. Keep frame boards and work area neat and organized.
• Complete requested tasks effectively and in a timely manner, meeting deadlines and expectations.
• Flexibility to perform other duties as assigned by the District Manager.

Required Skills and Qualifications

• High School Diploma or equivalent required.
• 1-3 years of previous experience in the optical industry.
• Basic computer skills required.
• Strong communication skills (verbal and written), including strong interpersonal skills.
• Excellent problem-solving skills.
• Ability to adjust priorities and manage time wisely in a fast-paced environment.