IT Project Manager (ServiceNow)

Job Description

• Serves as the senior member of a cross-functional project team consisting of individuals from various IT departments and business units.
• Effectively deals with evolving and competing objectives and possesses a mastery of project management tools.
• Plans prioritize, manages a medium to large project or team, and exceeds client expectations (scope, schedule, costs, risks).
• Brings high visibility and transparency to the team’s progress.
• Develops communication management plans, performs stakeholders’ analysis, identifies risks, and takes necessary actions including escalation.
• Demonstrates knowledge of information systems.
• Influences team members, peers, and stakeholders to meet the objectives of the project.
• Manages and resolves conflicts within the team. Analyzes the operational impact of customer requests, forecasting costs, equipment, and resource requirements.
• Manages all phases of risk management, including risk planning, identification, responses, and remediation.
• Performs contingency planning. Leads facilitate and possess interpersonal skills with the ability to work effectively with a cross-functional team dynamic.
• Agile: Demonstrates proven experience in running projects using lean/agile methods such as Scrum, Kanban, etc.
• Demonstrates servant leader qualities for leading the team.
• Empowers the team to be self-organizing.
• Empowers the team and stakeholders to make decisions.
• Measures and reports progress frequently using agile metrics.
• Demonstrates knowledge in Agile Requirements Gathering methods, Story identification, breakdown, and estimation techniques.
• Conducts coordinating practices in Agile methods such as Release Planning, Iteration Planning, Grooming, Daily Standup, etc.
• Plays a key role in coaching and assisting Product Owners in prioritization, 3-Amigo Reviews, and other PO activities.
• Traditional: Develops and maintains project charters, detailed project plans, and weekly status updates and provides problem resolution.
• Creates and maintains WBS, RACI, Stakeholder Register, and detailed Project Management plan.
• Manages dependencies across projects.

Job Types: Full-time, Contract

Pay: Up to $90.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Maryland Heights, MO 63043: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Scrum: 9 years (Required)
• Agile: 9 years (Required)
• running projects using lean/agile methods: 9 years (Required)
• Kanban: 9 years (Required)
• ServiceNow: 9 years (Required)

Work Location: One location