Service Technician - Coffee Equipment

Visions Espresso in Seattle has openings for Coffee Equipment Service Technicians. The ideal candidate will have experience troubleshooting, repairing and installing commercial espresso machines, coffee brewers, coffee grinders and water filtration. Mechanical aptitude is required as is the ability to work both independently and as a collaborative team.

Coffee equipment experience is preferred, but candidates with comparable skills from other industries can make great candidates. Plumbing, electrical, HVAC or automotive experience translates well into coffee equipment repair. We offer one on one tech training with our Technicians and Service Manager as well as scheduled manufacturer's training.

Some of the brands we support are Mahlkonig, La Marzocco, Nuova Simonelli, Kees Van Der Westen, Slayer, Synesso, Mazzer, Ditting, Anfim, Bunn, Wilbur Curtis, Fetco, Modbar, Mavam, Rancilio, Unic, Marco, Franke, Schaerer, WMF, La San Marco, Faema, La Spaziale, Pasquini, Mavea, Everpure, BWT etc.

Responsibilities include:

Excellent customer service skills with professional demeanor, appearance & positive attitude

Repair and installation of espresso machines, grinders, brewers & water filtration

Plumbing knowledge very beneficial eg. braided hose, teflon tape, discerning fittings and threads, experience with copper and/or pex, sharkbite etc.

Electrical knowledge very beneficial eg, breakers, amps/circuits, NEMA plug types etc.

Driving throughout WA in a company service vehicle

Maintaining company supplied parts inventory

Following the daily service schedule as set by the dispatcher

Communicating effectively with our team to facilitate accurate customer service and billing

Communicating through a paperless dispatching program and cloud based inventory system- computer (smart phone and iPad skills necessary)

This is full-time hourly position. Hours are 8am to 4:30pm Monday thru Friday. Scheduling flexibility is required as occasional daily overtime is needed as business dictates.

Job Type: Full-time

Benefits:

Visions Espresso Service is a family owned and oriented company. We offer a supportive work environment, 50% contributions to a company health, dental and optical insurance, participation in a 401k plan and paid time off. We offer an employee discount on merchandise and all the specialty coffee you can drink prepared in a world class training center on top of line equipment everyday.'
'
Benefit Conditions:

• Waiting period may apply

Job Type: Full-time

Benefits:

• 401(k)
• Employee discount
• Health insurance
• Paid time off

Schedule:

• Monday to Friday
• On call

Work Location: One location

Salary : $37,700 - $47,800