Scheduler
Job Posting for Scheduler at Vista Care
Scheduler/Vacancy Coordinator
ABOUT VISTA CARE
Vista Care is a leading service and support organization that is proud to provide specialized, supportive services to a diverse population throughout Wisconsin, Illinois, South Dakota, Nevada, and Colorado. We specialize in offering comprehensive care and support services for individuals with a variety of intellectual and developmental and mental-health disabilities. We are passionate about "person-centered care" and empowering those we support to lead fulfilling and independent lives.
We are looking for team members with a unique blend of compassion and resilience. For people that possess an innate ability to see potential in every individual, fostering environments of inclusivity and growth. More than just caregivers/nurses/managers/etc., they are advocates, ensuring that each person (both individuals supported and our amazing direct care staff) receives the tailored support they deserve. Our team thrives on empathy, adaptability, and an unwavering commitment to upholding the highest standards of care. In this realm, success is measured not just in milestones achieved, but in the lives enriched and empowered every single day. If that sounds like the type of environment for you, we would love to chat!
We are seeking a Vacancy Coordinator/Scheduler to support our Vista Care Intellectual & Developmental Disability Services operations.
SALARY & BENEFITS:
- Hourly Pay: $22/hour
- Health, Dental, & Vision Insurance
- Short term & long term disability
- Generous PTO Policy
- 401k Plan
- Growth-minded company with opportunity for career development & advancement
- Leadership team that is dedicated to our company value of "Balance", which includes work/life balance
- Mission and values driven company culture
AREA OF RESPONSIBILITY:
The Vacancy Coordinator/Scheduler reports to the Vacancy Coordinator Supervisor.
KEY RESPONSIBILITIES:
- To be responsible for ensuring a high quality of life for persons served by providing staffing to all locations within assigned area(s), assuring well-trained and motivated staff, while maintaining compliance with various state and federal regulations
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Act as an advocate for the individuals served and reports any potential rights violations immediately to the supervisor
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Be respectful and attentive when interacting with the families of those served and notifies the supervisor of any concerns related to family interactions
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Always show respect to the individuals served by being positive in interactions and treating individuals in an age-appropriate manner
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Ensure all programs are adequately staffed
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Assure staff schedules adhere to approved budgeted hours and assure overtime is kept within acceptable targets
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Work with management staff to cover open shifts
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Use Vista Care’s scheduling system to manage all employee’s schedules and openings
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Assist management team to troubleshoot coverage solutions when staff are not available
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Review and maintain Vista Care’s tools to ensure staff is assigned the correct positions and open positions are kept current
MINIMUM QUALIFICATIONS:
- Bachelor’s degree in a human services or business field preferred
- Flexibility in assigned working hours
- The ability to communicate through verbal and written modalities
- The ability to observe, ask questions, listen actively, give, and accept feedback effectively and problem solve quickly
- A high energy level, adaptability, assertiveness, patience, and ability to work in a team environment
- Excellent knowledge of computers, specifically Excel and Word applications, and Google Docs/Email
- Ability to work autonomously
- Time management and follow-up skills with the ability to plan, organize, and prioritize a large workload; and handle several tasks simultaneously
- Friendly/approachable personality and ability to build strong relationships with staff
- Required to pass the WI BID and other background checks, upon hire
- Have a valid driver’s license, proof of insurance, and insurable driving record in compliance with Vista Care’s requirements
- Personal vehicle and personal liability insurance must always remain current and within policy limits as determined by Vista Care. Documentation of routine maintenance of a personal vehicle must be maintained and presented to Vista Care upon request if driving individuals in services in a personal vehicle
- Prompt and regular attendance required
- Must have good interpersonal skills and consistently demonstrate effective decision-making abilities.
PHYSICAL DEMANDS & WORKING CONDITIONS:
- Physical Requirements – Requires repetitive manual and finger dexterity and eye-hand coordination; requires the ability to use all office equipment; and the ability to lift/carry up to 50 pounds using appropriate body mechanics. Must be able to remain awake and alert for the duration of each shift, to bend, stoop, push, pull, reach, twist, sit and walk for periods.
- Visual, hearing, and communication requirements – Requires corrected vision and hearing to normal range, with or without reasonable accommodation. Must be able to communicate verbally and in writing with all staff, other professionals, and individuals. Must be able to give and receive verbal and written instructions in English
- Work location – Home-like and office settings with varying degrees of background noise with hours including days, evenings, nights, weekends, and/or holidays. The possibility of exposure to bloodborne pathogens exists if universal precautions are not followed. May require working under stressful conditions at times and handling emergencies. There will be pressure at times to meet scheduled appointments and deadlines and manage crises. This position will interact with consumers who are intellectually and developmentally delayed and maybe frail or confused and have the potential for verbal or physical aggression.
Vista Care is an equal opportunity employer. We encourage candidates from all backgrounds to apply!
#IND100
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