Job Summary:

Duties/Responsibilities:

• Primarily responsible for assisting Vital Care Rx processes thru to completion
• Answer phone & assist customers
• Intake/Process referrals through to completion
  • Work fax cue
  • Send fax confirmation
  • Identify & complete necessary PA’s
  • Contact patient(s) to make arrangements of financial responsibility & set up delivery
  • Assist with enrollment of PAP if necessary
  • Follow-up with insurance status if needed
  • Notify referral source of status & start of care
  • Ensure proper reimbursement by third party
  • Obtain copay collection prior to shipment
  • Process labels, blister pack (if necessary) & pack Rx’s for shipment daily
  • Document all correspondence in CPR Progress Notes
• Track refills & schedule accordingly with patients to assure timely delivery
• Ensure needed paperwork is maintained in CPR according to document key
• Ensure accreditation standards/objectives are being followed
• Be aware of changing AWP/Costs to ensure optimum reimbursement is obtained
• Manage & properly control inventory
  • Check in daily orders & input into CPR
  • Ensure inventory is stored properly

• Answer phone and assist customers.
• Intake referrals and process through completion
  • Faxing referral information to corporate
  • Input necessary information into Vital Systems for benefits retrieval
  • Coordinate with home health patient admission and/or labs required and sending orders if needed
  • Enter orders into CPR for pharmacist review and delivery ticket generation
  • Mix IV medication, label and pack supplies
  • Complete new patient paperwork for admission
  • Update calendar for maintenance of delivery schedules and coordinate delivery
  • Document all correspondence in progress notes

• Establish and maintain charts to ACHC specifications
• Coordinate refills, process through CPR , update calendar and schedule accordingly
• Coordinate with home health concerning order changes, labs, patient updates, nursing notes, etc.
• Conduct necessary patient follow ups
• Maintain and Order IV, enteral and supply stock
• Discharge patients when therapy complete and enter into CareEnds
• Maintain and clean the anteroom and cleanrooms following 797 and ACHC guidelines     
• Maintain documentation in Apollo for all cleaning and technician tasks
• Restock all supplies in packing area and clean room
• Assist elsewhere in office as needed
• Be willing to do learn new things and take on new responsibilities

• Good interactive skills with employees, referral sources, supervisors, and consumers.

• Must have a high school diploma or equivalent
• Must be 18 years of age
• Completion of pharmacy technician training preferred
• Experience in pharmacy practice or health care setting helpful
• Good interactive skills with employees, supervisors, referral sources, and consumers
• Registered with State Board of Pharmacy (if applicable in state(s) of service area)