Laundry Attendant

Laundry Assistant

Role Summary: Produces clean linen for patients, employees and others in accordance with Mission policy and industry standards (Healthcare Laundry Accreditation Council). Responsibilities include but are not limited to sorting soiled, washing and cleaning linen, processing clean according to departmental standards. This position supports a department that is open 365 days a year with rotating schedules. This role will produce linen with assistance of industrial equipment and will be required to repetitively bend, pull, lift and push of product.

Essential Accountabilities:

1. In responsible for being proficient at operating all equipment in the Laundry in a safe and responsible manner. Must be able to operate any machine or job within the Laundry and must be able to rotate to and adequately perform any position within the Laundry as assigned.

2. Sorts, washes, dries and folds linen according to department procedures. Prepares linen to meet priority, AM and PM predetermined delivery schedules.

3. Assembles and transports to designated areas for further processing or delivery.

4. Inspects all materials for damage or excessive wear and properly report the findings to the appropriate responsible person for resolution.

5. Ensures that all linen delivered to customers is clean and neatly packaged.

6. Able to perform other duties as assigned.

Performance Criteria:

1. Ability to transport-500 pound carts of dirty and clean linen to designated stations.

2. Ability to lift up to 50 pounds to provide product to equipment.

3. Performance of the assigned tasks in a proficient manner. This includes attaining a minimum of 100% of the production standard for tasks for which production standards have been established.

4. Maintain a clean and hazard free work area.

5. Immediately report all broken or malfunctioning equipment or safety hazards to the appropriate person for corrective action.

6. Able to work overtime as required and on any day or shift as needed.

MERIT Standards of Performance

A. Workplace Expectations

1. Professional Appearance: Our appearance represents the Mission organization. Therefore, our grooming and dress will reflect our respect for our customers. While on
duty, we will first consider our customers’ expectations in how we present ourselves. Our manner and expression will convey our concern for and willingness to serve our customers.

2. Safety Awareness: Safety must be the responsibility of all Mission employees to ensure an accident-free environment. Accidents are the result of actions and attitudes that you can help to change.

3. Corporate Compliance: Integrity is doing the right thing by being honest in our dealings with one another, our patients and our business contacts. Integrity is doing the right thing by maintaining the security and confidentiality of patient information.

B. Behavioral Standards

1. Etiquette in the Workplace: Workplace etiquette can create a favorable impression on our patients, visitors, and co-workers. Good manners contribute to patient satisfaction.

2. Communication: The goal of communication is understanding. We must be committed to listening attentively to our customers in order to fully understand their needs. Close attention should be given to both verbal and non-verbal messages. Our messages to customers should be delivered with courtesy, respect, clarity, and care. We must avoid confusing our customers and speak in terms they can easily understand.

3. Customer Relations: At Mission we believe that we are here to serve our customers – our customers are patients, family, co-workers, physicians, and vendors. Our customer'’ most basic expectation is to be treated with courtesy and respect. We are committed to providing the highest quality of service and meeting customers’ needs with utmost care and courtesy.

4. Working Relationships: As Mission employees, we are linked to one another by a common purpose: serving our patients and our community. Our co-workers, therefore, are our teammates. They deserve our respect. Without their contributions, none of us could perform our jobs. Just as we rely on our fellow employees, they rely upon us. Each of us has obligations to our co-workers.

5. Sense of Ownership: Every Mission employee should feel a sense of ownership toward his or her job. By this we mean taking pride in what we do, feeling responsible for the outcomes of our efforts, and recognizing our work as a reflection of ourselves. Take pride in this organization as if you owned it.

Skills, Knowledge, Abilities:

Required Education: N/A

Preferred Education: High School Diploma or Equivalent. Ability to read is strongly preferred.

'Required License: N/A

Preferred License: N/A

Required Experience: None
Preferred Experience: One to two years experience working in a laundry operation and/or familiarity in working a production-oriented environment.

Working Conditions: Attached; Exposure to adverse temperatures which may include extreme hot or cold.

OSHA Category: Potential for exposure to blood or body fluids.

Job Type: Full-time

Pay: $14.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Vision insurance

Schedule:

• 8 hour shift
• Day shift

Ability to commute/relocate:

• Asheville, NC 28801: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location