Customer Service Representative

Vitus
Helena, MT Full Time
POSTED ON 1/15/2022 CLOSED ON 3/15/2022

What are the responsibilities and job description for the Customer Service Representative position at Vitus?

IN OFFICE POSITION

IN OFFICE POSITION

$1,000 sign-on bonus after 60 days

Are you looking for healthcare, stability, and security? We are looking for hard-working customer service representatives to act as a patient advocate to resolve questions or concerns.

Monday - Friday 8am - 5pm.

Essential Duties and Responsibilities

  • The customer service representative will be responsible for performing all tasks and communication related to the intake of patient information concerning the service of durable medical equipment and respiratory products and supplies with patients/clients, co-workers, and referral sources as it relates to patient services and third party reimbursement.
  • The customer service representative will adhere to and implements all company policies and procedures, including but not limited to clinical programs
  • The customer service representative will build relationships with locations, field management, patients, and referral sources
  • The customer service representative will collect patient source information and inputs data into e-Intake
  • The customer service representative will complete thorough verification for products and services

Requirements:

1-2 years of customer service representative experience

Job Type: Full-time

Pay: $14.00 - $17.00 per hour'
'
Work Location:

  • One location

Work Remotely

  • No

Job Type: Full-time

Pay: $15.00 - $18.00 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:

  • Monday to Friday

Supplemental Pay:

  • Signing bonus

Education:

  • High school or equivalent (Preferred)

Experience:

  • Customer Service: 1 year (Preferred)

Work Location: One location

,000 sign-on bonus after 60 days

Are you looking for healthcare, stability, and security? We are looking for hard-working customer service representatives to act as a patient advocate to resolve questions or concerns.

Monday - Friday 8am - 5pm.

Essential Duties and Responsibilities

  1. the customer service representative will be responsible for performing all tasks and communication related to the intake of patient information concerning the service of durable medical equipment and respiratory products and supplies with patients/clients, co-workers, and referral sources as it relates to patient services and third party reimbursement.
  2. the customer service representative will adhere to and implements all company policies and procedures, including but not limited to clinical programs
  3. the customer service representative will build relationships with locations, field management, patients, and referral sources
  4. the customer service representative will collect patient source information and inputs data into e-intake
  5. the customer service representative will complete thorough verification for products and services

requirements:

1-2 years of customer service representative experience

job type: full-time

pay: $14.00 - $17.00 per hour''Work Location:

  1. One location

Work Remotely

  1. No

Job Type: Full-time

Pay: $15.00 - $18.00 per hour

Benefits:

  1. 401(k)
  2. Dental insurance
  3. Health insurance
  4. Paid time off
  5. Vision insurance

Schedule:

  1. Monday to Friday

Supplemental Pay:

  1. Signing bonus

Education:

  1. High school or equivalent (Preferred)

Experience:

  1. Customer Service: 1 year (Preferred)

Work Location: One location

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