Endpoint Administrator

Job Description Our mission is to redefine the home experience with tech and services to create a smarter, greener, safer home that saves our customers money every month. Vivint delivers an integrated smart home system with in-home consultation, professional installation and support delivered by its Smart Home Pros, as well as 24-7 customer care and monitoring. Dedicated to redefining the home experience with intelligent products and services, Vivint serves more than 2 million customers throughout the U.S. and Canada. Vivint is the largest tech employer in Utah, a certified Great Place to Work, and one of Fast Company’s World’s 50 Most Innovative Companies for 2017. Summary: We are looking for a talented System Administrator to help take Vivint’s systems to the next level. The ideal candidate must have the ability to develop and champion new and improved user experiences in the technology space. We are looking for candidates with the drive to make a difference and who are not afraid to experiment and learn new technologies. Primary Responsibilities: • Assist with Windows device configurations via SCCM/Intune • Assist with Mac device configuration via ABM/Kandji • Assist with mobile device management via MobileIron • Automate repetitive / manual tasks and improve operational maturity • Administer O365/Azure Active Directory and troubleshoot user issues • Maintain services by measuring and monitoring availability, latency and overall system health • Troubleshoot performance and reliability issues • Be part of an engineering team on-call rotation What We Are Looking For: • Individuals that love: Thinking outside of the box, Tackling new technologies. Working with a dynamic group of people to create solutions, Willing to learn and grow with a group of driven individuals. • Individuals that have: Ability and passion for automation with scripting • Familiarity with: JIRA, Kandji, Intune/SCCM, Office 365, Azure AD, Okta, Mobile Iron WORKING CONDITIONS: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. SAFETY: Vivint enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe working environment. Each new employee is responsible for completing all training requirements. Additionally, the employee must accept they have responsibility for maintaining the safety of themselves, their co-workers, and the public. Employees must adhere to all written and verbal instructions, promptly report and correct all hazards or unsafe conditions, question non-standard operations or unmitigated hazards, and provide feedback to management on all safety issues. If you are an active Vivint employee, please apply through Workday by searching "Find Jobs". Vivint is a leading smart home company in North America. Vivint delivers an integrated smart home system with in-home consultation, professional installation and support delivered by its Smart Home Pros, as well as 24/7 customer care and monitoring. Dedicated to redefining the home experience with intelligent products and services, Vivint serves more than 1.8 million customers throughout the U.S. and Canada. Vivint was named by Forbes as the “Best Home Security Company of 2022” as well as making Forbes’ list of “Best Employers for Diversity 2022”. The company is the largest tech employer in Utah while being Newsweek’s Top 100 “Most Loved Workplaces” in the US for 2021 and is on Inc Magazine’s Best Led Companies list. For more information, visit www.vivint.com. Vivint Smart Home is aware and addressing the rapidly evolving situation with the COVID-19 virus. We want you to know that we are monitoring the virus and impact closely and taking actions to keep our workplace healthy and minimize disruptions to our customers. Now more than ever we appreciate the importance of coming together to protect families and their homes. Some of these measures that relate to candidates include virtual interviews, and work-from-home opportunities. We value you as a candidate and hope you and your families stay healthy and appreciate your support in keeping our global community safe during these unprecedented times. Thank you.