What are the responsibilities and job description for the Installation Technician, Summer position at Vivint, Inc.?
Job Description Power a brighter future together. One that is safe, smart and sustainable. Vivint Smart Home is a leading smart home company in North America. Vivint delivers an integrated smart home system with in-home consultation, professional installation and support delivered by its Smart Home Pros, as well as 24/7 customer care and monitoring. Dedicated to redefining the home experience with intelligent products and services, Vivint serves approximately 2 million customers throughout the U.S. and Canada. Direct-to-Home Smart Home Pros provide expert-level installation and services, while delivering the highest caliber of customer service. Customers will rely on you to act with honesty and integrity as you offer what they have been looking for — peace of mind. This position is seasonal and starts summer 2024. This position requires 100% travel and may require temporary relocation throughout the summer season. What you’ll do: Earn piece rate pay and enjoy an unlimited commission plan. Become an expert on smart home technology by training on industry-leading products. Manage inventory and assets with a business owner mentality. Install, service, and troubleshoot cutting-edge smart home technology in customer homes. Create solutions to protect and simplify customers’ lives. Conduct routine maintenance and inventory of company products and equipment. Explain and provide detailed system capabilities and operational instructions to various customers. Control your own income by providing opportunities for customers to purchase additional products and services. Leverage service and installation appointments into leads and revenue. What we’re looking for: Exceptional customer service skills. Sales experience and/or field service experience is helpful. (Experience as a construction worker, electrician, or other technical background is helpful but not required) Someone who thrives in a team environment and can also be trusted to work independently. Willingness to submit to a criminal background check. Current valid driver’s license and reliable transportation Physical demands of the job: Lift and carry up to 45 lbs. Climb ladders up to 14’. Work in attics and other limited-space areas. Bend, kneel, crouch, and stand for long periods. Safety culture is strong at Vivint, and our team members complete a safety analysis of every work site If you are an active Vivint employee, please apply through Workday by searching "Find Jobs". Vivint is a leading smart home company in North America. Vivint delivers an integrated smart home system with in-home consultation, professional installation and support delivered by its Smart Home Pros, as well as 24/7 customer care and monitoring. Dedicated to redefining the home experience with intelligent products and services, Vivint serves more than 1.8 million customers throughout the U.S. and Canada. Vivint was named by Forbes as the “Best Home Security Company of 2022” as well as making Forbes’ list of “Best Employers for Diversity 2022”. The company is the largest tech employer in Utah while being Newsweek’s Top 100 “Most Loved Workplaces” in the US for 2021 and is on Inc Magazine’s Best Led Companies list. For more information, visit www.vivint.com. Vivint Smart Home is aware and addressing the rapidly evolving situation with the COVID-19 virus. We want you to know that we are monitoring the virus and impact closely and taking actions to keep our workplace healthy and minimize disruptions to our customers. Now more than ever we appreciate the importance of coming together to protect families and their homes. Some of these measures that relate to candidates include virtual interviews, and work-from-home opportunities. We value you as a candidate and hope you and your families stay healthy and appreciate your support in keeping our global community safe during these unprecedented times. Thank you.
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