Field Service Technician

About Us:

VMek is focused on building and supporting high speed industrial machines powered by advanced vision technology and excellent machine design. Backed by years of successful machine installations, VMek is positioned to impact our customer's business by providing proven technology, innovative applications, and excellent support.

Position Title & Overview:

Our Field Service Technician will provide technical support to our existing customers across the United States and abroad. In this role, you will respond to customer inquiries, troubleshoot, complete on-site installation and training for clients. Additionally, this person will be expected to follow established policies and procedures, but where an existing process or procedure is not in place, build and implement processes that best support our day-to-day operations. The ideal candidate is a highly motivated problem solver with a well-rounded skill set who enjoys hands-on work in a fast-paced environment. This opportunity offers the perfect place to learn and contribute while building long-term potential.

Responsibilities:

· Client-facing support through email and phone to handle inquiries about VMek from customer.

· Assist with system calibrations and checkouts.

· On-site training for clients.

· On-site installation and system commissioning.

Requirements:

· Excellent verbal and written communication skills

· Exceptional technical skills for calibrations and installation.

· Familiarity with the Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)

· The ability to handle multiple tasks simultaneously.

· The ability be organized and stay current on tasks.

Benefits:

• Competitive starting salary
• Potential for rapid advancement
• Health and dental insurance
• 401k
• 9 Paid Holidays
• 2 Weeks Paid Vacation

Job Type: Full-time

Pay: $50,000.00 - $70,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Work setting:

• In-person

Application Question(s):

• Are you comfortable submitting to a drug test and background check as part of our pre-employment process?

Willingness to travel:

• 50% (Required)

Work Location: In person

Salary : $50,000 - $70,000