What are the responsibilities and job description for the ProCare Associate Contract Coordinator (Hybrid) position at Vocera Communications?
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This position will require daily interaction with the Senior Contract Coordinator, Business Unit Sales Representatives, ProCare Finance, Field Service Technicians, and other shared functions as well as various internal partners.
Essential duties and responsibilities:
Sorting and dispatching contract requests from ProCare Team Mailbox
As assigned, responsible for generating and amending basic quote proposals
As assigned, responsible for basic contract order entry
Provide order entry for Data Solutions contracts
Maintain the integrity of ProCare policies (e.g., contract submission requirements, account status, finance requirements, pricing, etc.)
Focus on customer satisfaction by providing a highly responsive and world class level of customer service
Willingness and ability to adjust schedule for month end purposes as requested
Work Senior Contract Coordinators to develop knowledge to enter a diverse portfolio of contract types with a high degree of accuracy
Provides back up support as necessary for team members
Perform and/or assist with all duties as outlined in Coordinator Playbook
Education:
Two or more years of equivalent experience and a high school diplomarequired
Qualifications and experience:
SAP experience preferred
JDE experience preferred
Microsoft Office Programs
Physical requirements:
Sedentarywork:Exertingupto10poundsofforceoccasionallyand/or a minimal amount of force frequently or constantly to lift,carry,etc.
Mustbeabletocommunicatetelephonically
Mustbeabletoreviewprintedmaterial
Must be able to operate common office equipment (e.g.calculator,faxmachine,telephone,etc.)
Musthavegoodvisualacuity
Mental requirements:
Excellentwrittenandverbalinterpersonalcommunicationskills
Excellentanalyticalskills
Excellentorganizationalskills
Our benefits:
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12 paid holidays annually
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Health benefits include: Medical and prescription drug insurance, dental insurance, vision insurance, critical illness insurance, accident insurance, hospital indemnity insurance, personalized healthcare support, wellbeing program and tobacco cessation program.
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Financial benefits include Health Savings Account (HSA), Flexible Spending Accounts (FSAs), 401(k) plan, Employee Stock Purchase Plan (ESPP), basic life and AD&D insurance, and short-term disability insurance.
For a more detailed overview of our benefits or time off, please follow this link to learn more:
About Stryker
Stryker is one of the world's leading medical technology companies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in Medical and Surgical, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 130 million patients annually. More information is available at
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Stryker is driven to work together with our customers to make healthcare better. Employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required, depending on customer requirements, to obtain various vaccinations as an essential function of their role.
Vocera Communications is an Affirmative Action Employer committed to workforce diversity. Qualified applicants will receive consideration without regard to race, sex, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, or genetic information.