What are the responsibilities and job description for the FT Valet/Detailer w/ Growth! position at Vohnt?
Title: Detailer / Valet / Airport Representative
Pay Rate: $17.50 / hr.
Including: OT (after 40 hrs./wk.) and PTO (up to 5 days / yr. after accrued)
Job Description: Works with team to execute daily detailing and valet operations determined by leadership. Will assist with updates to processes and provide feedback to Director of Operations for areas of improvements. Also, assist with vehicle check-ins and data collection needed for each appointment. Aid the Director of Operations in training of new-hires and provide feedback for changes in on-boarding process.
Responsible for representing Vohnt at airport functions and assigned shifts. Ticket pulling during busy hours and work to promote the newest amenity provided to travelers. Will assist the Airport Manager in communication with the Operations Team, scheduling / booking customers, and kiosk staffing.
As a Certified Valet – this role is required to maintain a clear driving record and communicate any changes to that status for insurance recertification annually. Always represents the Vohnt brand to the best of his/her ability. Training for customer satisfaction, admin. Tasks, and airport needs will be provided – following training - will work with management to complete customer / related tasks. Finally, after a determined training period, this position can fill the role of his/her reporting manager in times of absence, with support from management if needed.
Summary of Role:
- Reports to Director of Operations
- Responsible for valeting customer vehicles for assigned pickups and drop-offs Part of Detailing Team and Represents Vohnt at Airport
- 50% on floor 50% valeting (all other times can be scheduled for Airport shifts) Assists with gathering data on daily operations to submit to reporting manager Helps report inventory data to management, escalates when product hits low and critical low quantity
- Work with Director of Operations in training of associates, and holds said training to Vohnt’s standard of providing an excellent service
Summary of Responsibilities:
- Provide feedback for changes / updates to all assigned processes
- Valet assigned vehicles determined by schedule forecast
- Assist reporting manager with new-hire customer satisfaction & quality standard training Aid in logging and reporting all appt. times / data
- Help execute daily opening and closing processes
- Help ensure customer satisfaction and 5 star Google reviews while valeting Future: Assistant Manager -> Shift Manager -> GM
Be a part of a caring company! Learn more about our exceptional brand at www.vohnt.com!
Job Type: Full-time
Pay: $17.50 per hour
Expected hours: 30 – 40 per week
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Free parking
- Health insurance
- Opportunities for advancement
- Paid time off
- Paid training
- Vision insurance
Schedule:
- Evening shift
- Weekends as needed
Ability to Relocate:
- Columbus, OH 43219: Relocate before starting work (Required)
Work Location: In person
Salary : $18