Community Manager

Description

We are a property management organization who specializes in managing multi-family communities for our clients in the States of Tennessee, Kentucky, and Georgia. We strive each day to enrich the lives of our employees, clients, and community by living our core values of teamwork, balance, dedication, knowledge, integrity, charity, and most importantly - we have fun doing it!

Our Community Managers are the frontline representatives of Volunteer Properties. They exemplify our core values and are a key component in our motivation and drive to be the best in the industry.

Responsibilities:

• Lead, Manage, and be accountable for the staff, operations, and financial performance of your community
• Lead and support leasing efforts to maintain occupancy requirements
• Implement maintenance workflows to be productive and meet standards
• Ensure all members of the team are abiding by Fair Housing standards and all other applicable laws and regulations
• Act as the liaison between the organization and community staff, residents, and vendors
• Physically inspect the property in its entirety for maintenance, cleanliness, and improvements
• Bid and negotiate contracts with vendors/subcontractors in a timely and reliable manner for services at an affordable rate for the community
• Market vacant spaces to attract residents, to include preparing and sharing social media posts, networking with advertising sources, and provide all material requested by the Volunteer Properties' marketing team
• Document communication with prospects and execute leases in the management system, Appfolio.
• Process applicant screenings, complete move-ins/move-outs, renewals, increase rents, ensure all monthly charges are accurate and maintain resident files in Appfolio.
• Maintain a positive, productive relationship with residents to provide an enjoyable living environment while enforcing the terms of the Lease Agreement
• Collect rent and delinquent accounts. Also initiate the eviction process as advised by legal counsel
• Oversee operating expenses to accomplish financial goals and report to the leadership team concerning financial performance
• Provide budget explanations, perform end-of-month close-out, and submit reports to upper management.
• Respond to issues outside of normal work hours when necessary
• Present a professional image and positively represent your community and the Volunteer Properties organization
• Source and build relationships with prospects, residents, and vendors to expand business opportunities
• Continuously update market knowledge to provide the best service to the industry and community
• Work with passion to motivate and inspire your team for growth
• All other projects as assigned

Requirements

Skills Required:

• Exemplifies Volunteer Properties' core values of teamwork, balance, dedication & drive, knowledge & self improvement, honesty & integrity, charity, and fun
• A passionate expert in the industry by staying current and knowledgeable of the market and constantly seek growth
• Possesses great energy, enjoys challenges, and constantly sets and reaches new goals
• An effective leader that provides helpful solutions and strives to be proactive for improvement
• Considerable knowledge of financial management, review, and reporting of community expenses
• Professional written and verbal communication skills
• Interpersonal savvy with strong communication and presentation skills
• Computer skills to operate computers and other technological devices to access email, websites, and company utilized software
• Ability to prioritize, multi-task, work in a fast-paced environment, and meet deadlines
• Possess an analytical and strategic mindset

Qualifications Required:

• 1-3 years property management experience
• 1-3 years of property budgeting experience - assisting with the preparation, operating within the set budget, and monitoring budgeted items
• In-depth knowledge of every aspect of property management, to include financials, fair housing laws, landlord/tenant laws and all other rules and regulations

Salary : $34,700 - $43,900