Partner Program Director

Vonage Mission

We strive to innovate and enhance our customers' ability to communicate within today's digital, cloud and real-time business environment. Our sales team is composed of highly-motivated, energetic and customer-focused Team Members that expand existing accounts/channels and find new clients for company products and services.

Why this role matters

The Partner Programs team at Vonage is looking for a vibrant, experienced self-starter to fill
the role of Partner Program Director. This Program Director plays a key leadership role to
build consensus and drive a single programmatic approach in a fast-paced, solutions-oriented
environment. The Program Director will develop and maintain the partner program for solution
vendors, resellers and/or our consulting partner program.
He or she will publish program criteria, maintain program benefits for our various partner
types and drive the execution of strategic business initiatives including program launches and
content creation. The ideal candidate has the ability to communicate and collaborate
effectively, to ensure that the teams he/she works with successfully deliver on commitments.

IF THIS SOUNDS LIKE YOU, CONTINUE READING BELOW...

What you'll do

Own defining benefits and requirements of each program and drive alignment across
internal stakeholders as required in order to deliver said benefits and enforce
requirements
● Drive ongoing revenue growth and improve competencies by building and managing
tiered global reseller partner programs with clear scoring, criteria and benefits by tier
and region
● Develop partner facing program content for the global reseller programs and utilize
the Partner Portal as the main publishing platform for all such content
● Track milestones and tasks with assigned teams
● Orchestrate the efforts of cross functional teams to execute program enhancements
and changes in support of strategic program initiatives
● Collaborate with other internal stakeholders to identify, develop, and roll out new
processes when appropriate
● Tailor program benefits to the needs of partners by working with internal stakeholders
and directly with partners to gather information and quickly grasp their business and
technical requirements

● Ability to collaborate effectively with all levels and across multiple job functions inside
and outside of the Alliances organization
● Maintain healthy, active communications with the partner ecosystem to ensure open
and transparent engagement

What's required for application

7 years of Project Management/Program Management experience required
● 5 years experience working with Channel Partners
● Has relative experience working with System Integrators, Consulting Partners, PaaS
business and/or ISVs
● Outstanding organizational, communication, and interpersonal skills

● Proven experience working with teams across multiple departments, and cross-
functional groups

● Demonstrated ability to connect relationally with both technical and line of business
executives
● Ability to create and maintain key relationships with subject matter experts for
creation of program structure and ongoing refinements
● Excellent executive presence with strong written and verbal communication skills.
● Excellent analytical & problem solving skills
Innovative, Self-Starter
● Demonstrated ability to lead and manage teams through influence while also
functioning as an individual contributor / team member
● BA/BS or equivalent; MBA is a plus

What's in it for you

In addition to providing exciting work, career advancement opportunities, and a collaborative work environment, Vonage provides competitive pay and benefits including unlimited discretionary time off and tuition reimbursement.

Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.