What are the responsibilities and job description for the Field Service Technician / IT Technician position at vortalsoft Inc?
ob Title: Helpdesk Technician/ The Field Technician
Job Location : Charlottesville, VA,
Type : contract to hire
Must have excellent communications and customer service skills, and demonstrate leadership and creative thinking.
Must be able to provide own transportation.
Provide quality customer and relations through use of customer management skills and other D1Employees.
Diagnose machine performance problem.
Installing, repairing and troubleshooting workstations, Printers, Scanners, Routers, & Switches
Installing and repairing Servers
Troubleshoot and installing in LAN-WAN environments
Provide some desk side technical support for hardware and software
Perform analysis to effectively identify potential problems to eliminate problems in the future
Maintain requisite technical competence to support the hardware and software
Install, move, add, and change hardware and related peripherals in accordance with the Change Management Process
Taking appropriate actions to mitigate or eliminate hardware/software problems
Handle General Territory.
Perform applicable preventative maintenance, per OEM specifications.
Required Skills
A
Job Types: Full-time, Contract
Salary: $1,584.00 - $7,716.00 per month
Schedule:
- 8 hour shift
- Monday to Friday
Ability to commute/relocate:
- Charlottesville, VA: Reliably commute or planning to relocate before starting work (Preferred)
Education:
- High school or equivalent (Preferred)
Experience:
- Programmable logic controllers: 1 year (Preferred)
- Mechanical knowledge: 1 year (Preferred)
Willingness to travel:
- 25% (Preferred)
Work Location: One location
