Senior Business Analyst - Insurance

Senior Business Analyst – Insurance

Our consultancy is looking for highly motivated and talented Business Analysts with an insurance industry background. We are looking for peak performers who have a passion for business, a joy in solving problems and a work ethic that doesn't rest until the job is done.
Ideal candidates will combine understanding of insurance business with technical and analytical methods to generate a variety of materials that support the implementation / modification of small, medium or large-scale systems throughout the organization. This person will serve as a liaison between the business community and both internal and external technical teams.  They will work closely with business units, subject matter experts and technical resources to identify, analyze, validate and verify business requirements to satisfy business automation needs and priorities.  Experience in Workers Compensation Insurance is a plus.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Assists project / program manager in monitoring and coordinating implementation of small, medium or large-scale systems throughout the organization, utilizing project management principles and tools.

• Leads and performs requirements analysis, validation and verification, ensuring that requirement documents are complete, consistent, concise, comprehensible and unambiguous.

• Utilizes a variety of techniques and tools to elicit business / system requirements – including interviews, surveys, requirements workshops, business analysis, task and workflow analysis. 

• Combines business and technical knowledge to effectively communicate (verbal and written) with business and technical stakeholders to define and document business and/or system requirements in accordance with defined standards and methodologies.

• Suggests improvements / solutions that enhance existing business processes.
• Facilitates business planning and prioritization of requirements based on business value.
• Develops test plans/matrices/criteria to facilitate quality assurance / acceptance testing of system deliverables.
• Performs quality assurance / acceptance testing of system deliverables as required.
• Develops training materials as well as conducts training to WIG staff on new system implementations, enhancements or modifications.
• Augments and supports WIG Help Desk operations regarding problem identification, mitigation and resolution of issues pertaining to business systems.
• Develops Requests for Information/Proposal documentation regarding software searches and analyzes vendor responses of same.
• Capable of performing data analysis using a variety of tools as necessary.
• Possesses the ability to lead internal/external teams as necessary.

• Other duties as assigned.  

• Minimum of 5 years work experience in analyst role, supporting business operations and/or systems implementations.

• Bachelors Degree in business and/or technical field preferred; equivalent experience considered along with applicable  professional certifications (CPCU, PMI-PBA, IIBA…).

• Knowledge of insurance industry with understanding of Underwriting, Financial and Claims operations desired in one or all of the following  – Commercial P&C, Professional Liability, and Workers Compensation lines.

• Ability to express ideas clearly, effectively and professionally in both verbal and written communication.

• Excellent project, organizational and time management skills with ability to handle multiple tasks while meeting deadlines.

• Prior experience in insurance operations (underwriting, financial or claims) a plus.

• Understanding of insurance needs associated with municipalities as well as educational organizations a plus.

• Ability to function in a professional office environment and utilize standard office equipment.

• Must be able to lift and move equipment weighing up to 30 pounds.

COMPENSATION & LOCATION
This position is a contract to hire position.  This position is 100% remote.