Senior Client Manager

VSP
R1, CA Remote Full Time
POSTED ON 11/27/2023 CLOSED ON 11/27/2023

What are the responsibilities and job description for the Senior Client Manager position at VSP?

Through experience, judgment, and analytics develop and execute effective sales strategies that drive revenue growth for existing clients with up to 999 enrolled employees. Retain and grow the existing client base of 500-999 enrolled employees; book of business will include up to 350 clients and $40,000,000 in annual revenue Through strategic consultation, formulate and implement customized business solutions for customers. Connect business plan objectives with VSP Vision Care and VSP Vision initiatives Demonstrate a thorough understanding of VSP underwriting guidelines and show high/solid proficiency with underwriting calculations and impacts Analyze data to provide strategic sales consultation to identify and secure renewal and/or upsell opportunities. Develop and implement strategic sales plans to attain quota, and focus on increasing VSP Vision revenue while also ensuring account retention and long-term viability Ability to identify and execute complex sales messaging strategies tailored to a diverse customer base Educate the customer base on available products and programs. Focus sales efforts on opportunities that meet customer needs and support VSP market strategy Deliver informal and formal presentations to audiences of 25 or more Identify territory trends, competition, and customer behavior to develop strategic plans that maximize revenue and growth potential Drive cross-collaboration within VSP Vision Care SBUs and across other lines of business to leverage VSP Vision Strategies Any additional duties assigned by leadership Job Specifications Typically has the following skills or abilities: Bachelor’s Degree in Business or related field, or equivalent experience. Seven years of sales experience focused on account management, business development, or client relationship experience. Insurance industry experience preferred Demonstrated ability to interpret and articulate underwriting methodology, claims data, and experience-rated renewals Leverage experience to achieve strategic initiatives and performance goals Provide resolutions through the ability to successfully influence and negotiate Demonstrate professionalism and leadership in dealing with situations involving complexity, controversy, or conflict Ability to navigate complex situations through organizational landscape with multiple stakeholders Consistently use discretion and good judgment in all customer and team interactions Build relationships with key decision-makers Advanced written and verbal communication skills. Ability to deliver presentations to large groups Strong attention to detail, organizational, and customer service skills Demonstrates financial acumen or ability to learn it Obtain and maintain an appropriate state insurance license within six months of employment and meet all continuing education requirements Ability to travel up to 25% of the time Possess a clean DMV record #LI-REMOTE #LI-VISIONCARE Compensation range for the role is listed below. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible bonuses and commissions. For more information regarding VSP Vision benefits, please click here. Salary Ranges: $28.85 - $36.06 VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, gender identity, sexual orientation, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing. Notice to Candidates: Fraud Alert - Fake Job Opportunity Solicitations Used to Collect Fees/Personal Information. We have been made aware that fake job opportunities are being offered by individuals posing as VSP Vision and affiliate recruiters. Click here to learn about our application process and what to watch for regarding false job opportunities. As a regular part of doing business, VSP Vision (“VSP”) collects many different types of personal information, including protected health information, about our audiences, including members, doctors, clients, brokers, business partners, and employees.  VSP Vision employees will have access to this sensitive personal information and are subject to follow Information Security and Privacy Policies. Why VSP Vision? When you become a VSPeep, you join a group of thinkers, doers, adventurers, risk-takers, and boundary pushers who think outside the peripheral to develop products, programs, and services that help create a world where everyone can bring their best vision to life. Our goal to be a diverse, equitable, and inclusive company isn't a fixed destination but rather a constant endeavor to learn, grow, and drive positive change. We strive continually to enhance the lives of each of our employees, members, stakeholders, and communities. Join the power of our purpose and check out job opportunities with VSP Vision and its strategic businesses, including: VSP Vision Care, Marchon Eyewear, Altair Eyewear, VSP Optics, Eyefinity EHR, VSP Retail, VSP Ventures, and Eyes of Hope (our charitable giving platform).
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