Systems Analyst - Salesforce

Utilize in-depth technical knowledge for analysis and drive technical transition, system modification/enhancements, and aid in process of technical development. Be a strategic liaison and focal point of communication between GTS staff, management, and business partners in order to achieve creative and effective technical solutions. Perform strategic technical research and analysis for all lines of business. Additional roles may include consultation, coordination, and support to various strategic technical committees and programs. Perform one or more of the following: Produce efficient functional and technical specifications for moderately complex to complex projects Research and determine technical system implications from business user stories Provide technical requirements definition, detailed development specifications, development, test methods, and project/functionality delivery in line with the long-term goals and objectives and architecture of GTS and VSP Vision Utilize developed knowledge of information systems, including but not limited to system flow, input and output requirement, infrastructure, and coding, in order to create technical designs which, ensure business needs are met Stay informed of GTS architecture and strategic goals to ensure the preservation of these in projects throughout the VSP Vision enterprise; also remain current and comprehend the vision, long-term objectives, and goals of VSP Vision, and GTS Conduct technical analysis of complex issues and actively participate or lead throughout development cycles and/or enterprise modifications Serve as resource and point of contact for technical team members for delivery and support of design/development cycle and post-implementation Develop technical plans and analyze, identify, plan, and manage scope and risks required to meet goals of moderately complex to complex projects Facilitate and influence communications between technical and business units to drive technical projects to optimal outcome Continually look for process improvement strategies Conduct impact analysis and mitigate risks Remain current on new technologies; introduce applicable technology in alignment with VSP goals and for creative solutions Guide change with a focus on optimal outcomes Job Specifications Typically has the following skills or abilities: Bachelor's degree in Computer Science or related field or equivalent experience 4 years of experience performing analysis of information systems Experience coding; must read/comprehend code in order to design technical specifications Some knowledge of various data transmission methods preferred Health Care Industry experience or knowledge preferred Effectively communicate information to a wide variety of technical and non-technical employees Proficient with the MS Office Suite of products, flowcharting, document management, and graphics creation/editing software Vast knowledge of multiple approaches for technology solutions compatible with business requirements Skill to report technical information in clear and concise language, appropriate for message and audience Proven customer service and interpersonal skills General department-specific knowledge Excellent analytical and problem-solving skills for moderately complex to complex problems Excellent organization and time management skills Meet/exceed organization's best practices, expectations, and standards Identify and mitigate risk(s) Excellent written and verbal communication skills Demonstrated ability to guide others in regard to team self-management Ability to regularly exercise discretion and independent judgment in the performance of job duties Prior experience with Salesforce highly desired #LI-REMOTE #LI-VISIONCARE Compensation range for the role is listed below. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible bonuses, equity and commissions. For more information regarding VSP Vision benefits, please click here. Salary Range: 60000 - 103500 VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, gender identity, sexual orientation, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing. As a regular part of doing business, VSP Vision (“VSP”) collects many different types of personal information, including protected health information, about our audiences, including members, doctors, clients, brokers, business partners, and employees.  VSP Vision employees will have access to this sensitive personal information and are subject to follow Information Security and Privacy Policies. Why VSP Vision? When you become a VSPeep, you join a group of thinkers, doers, adventurers, risk-takers, and boundary pushers who think outside the peripheral to develop products, programs, and services that help create a world where everyone can bring their best vision to life. Our goal to be a diverse, equitable, and inclusive company isn't a fixed destination but rather a constant endeavor to learn, grow, and drive positive change. We strive continually to enhance the lives of each of our employees, members, stakeholders, and communities. Join the power of our purpose and check out job opportunities with VSP Vision and its strategic businesses, including: VSP Vision Care, Marchon Eyewear, Altair Eyewear, VSP Optics, Eyefinity EHR, VSP Retail, VSP Ventures, and Eyes of Hope (our charitable giving platform).