Program Manager

Seeking a Program Manager with Payment experience for a long term contract role with a leading US retail company, in Cincinnati OH.

This Program Manager will work with the KTD resources and stakeholders and third party contract resources to successfully implement the multi-year Next Gen POS business case. NGPOS is focusing on empowering associates to effortlessly finalize transactions from any location within the store. By bringing the checkout lane to the customer, an enhanced and contemporary checkout experience will be established.

Key Responsibilities

Mentor and coach Project Managers within the program.

Establish and update project and program plans with actual and forecasts and manage deviations from plan and program parameters.

Ensure all program and project requirements and/or objectives are properly documented and vigorously pursued to deliver the final product.

Deliver to time and cost within agreed tolerances for projects/programs.

Provide leadership for project managers and stakeholders and apply conflict resolution skills to resolve program and project issues.

Manage program and project risk, develop mitigation plans, and escalate decisions and unresolved issues as needed.

Create and track schedules, budget, risks and issues

Maintain program level communications with stakeholders at multiple levels

Work with peers to develop and drive goals, define technical specifications and detailed implementation plans for projects/programs

Effectively apply skills to impact program decisions

Focus on the benefits to be realized and the outcomes to be achieved.

Provide coordination of complex planning activities and optimize the use of resources (human and material)

Provide for an integration of outcomes with on-going business operations

Manage issues as they arise among the program's component projects

Track project's contributions to the program and toward the organizations' overall benefits and work to ensure the ultimate success and acceptance of the program

Maintain continuous alignment of program scope with strategic business objectives and make recommendations to modify the program to enhance effectiveness toward the business result or strategic intent 

Experience/Skills:

Project experience in retail grocery, POS, and/or self-checkout is a plus

Excellent communication and presentation skills to effectively communicate information to customers and to all levels within the organization

Experience leading an acquisition, merger, or related program

PMP certification

Experience in leadership position delivering large and/or complex projects and programs

Proven track record of delivering objectives on time and within budget

Ability to anticipate and manage project/program risks

Confident, solution-oriented independent worker

Dynamic presenter and facilitator skills, experience in presenting to senior management

Possess strong engagement management skills, strong business acumen, deep technical insights and with that have the ability to speak in both business and technical terms

Experience with managing external customers and understanding of deployment lifecycles is a plus

Expertise in applying the systems development and project management life-cycle processes involved with implementing I.T. solutions

Proven problem solving and organizational skills

Demonstrated ability in team motivation and delegation