Client Advisor

ABOUT VTS VTS is the fastest growing PropTech company in the history of commercial real estate (CRE). We have transformed a $15 trillion dollar industry with our award-winning platform which is used by more than 700 of the world’s leading landlords and brokers to manage their revenue.  We’re continuing to expand our product offerings with our plan to build the industry’s first and only end-to-end, transactional leasing marketplace, truva.com. Truva will enable tenants to search for and lease space with VTS landlords and broker clients online - a process that has traditionally been offline and difficult.    It’s an exciting time to join the VTS team - we recently reached unicorn status after raising $90 million in series D funding led by our clients (believed to be the largest venture financing in the history of commercial real estate software), we recently made the Forbes Cloud 100 list of the hottest private cloud companies, and are featured in Crain's best places to work! Our headquarters are in NYC, but we have hubs in other major US cities, Toronto, CA and London, UK. Learn more at vts.com or @WeAreVTS ABOUT THE ROLE As a Client Advisor, you will work with a diverse set of clients to ensure they are maximizing the value of VTS for their organizations. You will be responsible for partnering with them to help them adopt VTS and achieve predictable business outcomes. You will track usage and adoption, provide reports, insights and best practices on how they better the platform at an account level, (e.g., opportunities for workflow improvement, best practices and sharing these with clients) and proactively help them address account level product gaps or adoption issues. You will be a partner to the sales, implementation, and product teams to ensure a coordinated approach to customers. You will also partner closely with sales on upsells, expansions, and renewals.  VTS embraces diversity and equal opportunity in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. All your information will be kept confidential according to EEO guidelines.