What are the responsibilities and job description for the Order Planner position at VulcanForms?
About us
VulcanForms builds and operates advanced digital infrastructure enabling the world's critical industries to innovate, grow, and deliver sustainable impact. Founded in 2015, VulcanForms invented and commercialized the world's first industrially scalable laser metal additive manufacturing (AM) solution and pioneered integrated digital production systems. We are a team of leading technology and operational experts with decades of experience in advanced manufacturing, materials, automation, and robotics. We continuously seek contributors who demonstrate outstanding integrity, intelligence, accountability, and a passion for learning. We celebrate diversity and are committed to creating an inclusive environment for all employees.
VulcanForms Inc. seeks an Order Planner for our Newburyport, MA, location.
Job Purpose
As an Order Planner at VulcanForms, located in Newburyport, MA, this role provides day-to-day administration support, job data entry/sending of quotes through portals and entering purchase orders as well as maintaining a professional working relationship over the phone and via e-mail with customers.
Key Accountabilities
- Data entry and receipt of purchase orders into ERP system. Issue job numbers for incoming purchase orders, set up jobs in ERP system.
- Process incoming customer quotes received via e-mail or customer websites. This includes gathering history, blueprints, etc. and forwarding to estimating.
- Type and send quote letters to customer via e-mail, fax, or customer website.
- Sign off all customer purchase orders making sure all the required information is available and all necessary documents are with the PO Review package.
- Build all jobs in the ERP system
- Process all Revision Changes using Arwood’s Charge Order Process.
- Make blueprint copies. Mark prints as “master” or “obsolete” and file per ISO specification.
- Answer incoming calls and route as necessary.
- Order and maintain office supplies.
- Back up Purchasing, Office Management, and Shipping Clerk as necessary.
Qualifications
- Minimum 3-5 years experience in administration with a concentration on sales and customer service.
- Must be proficient in all aspects of Microsoft Office, Word and Excel are a must
- The ability to multi-task and prioritize workload necessary. Should take initiative as a team player and work under minimal supervision.
- Experience working with purchase orders and ERP systems
- Background in the manufacturing industry desirable.
Benefits
- Medical, dental, vision, and life insurance are available to you starting on your first day of employment
- Generous time off package, including vacation PTO, sick PTO, and 14 company-paid federal holidays
- 401(k) with company match and stock options
