Senior 3rd Party Collection Manager

VWi Vengroff Williams
Sarasota, FL Full Time
POSTED ON 8/17/2024 CLOSED ON 10/15/2024

What are the responsibilities and job description for the Senior 3rd Party Collection Manager position at VWi Vengroff Williams?

Job Description

At VWi, we're not just a business-services provider; we're the catalyst for global transformation! Our clients rely on us to revolutionize their operations, making them leaner, more dynamic, and incredibly efficient.

And you could be part of this electrifying journey! We're currently looking for a Senior Third-Party Collection Manager who's ready to dive into the heart of our operations and make a real impact.

Why join us? Well, apart from being at the forefront of innovation, we offer a benefits package that's out of this world! Picture this: Health Insurance options that include Co-pay & HDHP plans, a Health Savings Account (HSA), Flexible Spending Account (FSA), Short Term Disability (STD) and Dental and Vision coverage. But wait, there's more! We've got your back with Long Term Disability, Basic Life & AD&D insurance (all employer-paid!), and even telemedicine for both you and your furry friends!

But that's not all—how about a VOYA 401k plan and a kick-ass Employee Referral Program? Oh, and did we mention our commitment to work/life balance? You'll enjoy generous paid time off, including holidays and PTO that increases with your tenure. It's all about keeping you happy and energized!

Overview: We're all about flexibility! Onsite/Hybrid strongly preferred but will consider a highly qualified remote candidate. Located in beautiful Sarasota, Florida.

Position Overview: The Senior Third-Party Collection Manager will be responsible for managing relationships with our third-party clients, ensuring compliance with company policies and regulatory requirements, and optimizing the effectiveness of collection strategies. This role requires a strong understanding of collection processes, excellent communication skills, and the ability to analyze and improve collection performance.

Key Responsibilities:

  • Manage relationships: Oversee the onboarding and performance of third-party clients. Consistently develop and maintain strong relationships with our third-party clients. Comfortable interacting and presenting information to our clients.
  • Compliance and Risk Management: Ensure all collection practices and adhere to legal and regulatory requirements. Monitor third-party compliance with contractual obligations and industry standards.
  • Strategy Development: Collaborate with internal teams to develop and implement effective collection strategies. Analyze collection data to identify trends and opportunities for improvement.
  • Performance Monitoring: Track and evaluate the performance of third-party collections. Review reports, assess collection metrics, and provide feedback to ensure targets are met.
  • Issue Resolution: Address and resolve any issues or disputes related to third-party collections. Act as a liaison between the company and clients to ensure smooth operations.
  • Reporting: Prepare and present regular reports on collection activities, performance, and trends to senior management. Provide recommendations for improving collection processes.
  • Training and Support: Provide guidance and support to internal teams regarding third-party collections. Conduct training sessions as needed to enhance understanding and compliance.

Qualifications:

  • Education: Bachelor’s degree in Finance, Business Administration, or a related field. Advanced degrees or professional certifications (e.g., Credit and Collection Professional) are a plus.
  • Experience: Minimum of 10 years of experience in collections management, with at least 5 years in a managerial role. Experience working with third-party collections is highly desirable.

Skills:

  • Strong knowledge of collection processes, legal requirements, and industry best practices.
  • Excellent analytical and problem-solving skills.
  • Exceptional communication and interpersonal abilities.
  • Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and collection management software.

Attributes:

  • Detail-oriented, proactive, and capable of working under pressure. Ability to lead and motivate a team.

Salary: $80,000 - $80,000 including commission

We are committed to diversity in the workplace.

Must be authorized to work in the U.S.

Equal Opportunity Employer - E-Verify Employer - Drug Free Workplace

Transitioning Teachers, Veterans and Veteran family members are encouraged to apply!

Salary : $80,000

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