EDI Analyst

Title of Position: EDI Analyst

Organizational Relationship: Reports to Director of Payor Solutions

Job Family: Clearinghouse Operations

Managerial Responsibilities: None

Classification: Non-Exempt / Full-Time

GENERAL SUMMARY:

The EDI Analyst is responsible for managing and maintaining the electronic exchange of information between our company and its business partners. Identify and resolve any issues that may arise.

DUTIES & RESPONSIBILITIES:

• Develop and maintain the most complex EDI maps, including translation rules and processes, to facilitate the exchange of electronic data between our company and external trading partners.
• Collaborate with various internal teams and external partners to gather and analyze business requirements, ensuring compliance with EDI protocols and standards.
• Monitor and troubleshoot EDI transactions, identifying and resolving any errors or discrepancies in a timely manner to ensure a smooth flow of information.
• Create and maintain documentation related to EDI processes and procedures, including mapping specifications, data interchange agreements, and trading partner profiles.
• Coordinate with external trading partners to onboard new partners, manage EDI testing, and resolve any issues related to data exchange.
• Stay up-to-date with industry trends and advancements in EDI protocols and standards, recommending and implementing improvements to enhance operational efficiency and accuracy.
• Assist in managing EDI projects, including system upgrades, implementations, and enhancements, ensuring successful completion within agreed timelines.
• Participating on pre-sales and implementation project calls with customers to determine customer requirements..
• Provide the highest level of service through communication, which will include discussion of customer information, connectivity parameters, and validation of data.
• Provide escalated support for the Operations team, acting as product expert in regard to EDI products.
• Extract data using MY SQL or related SQL editor.
• Provide Credibility, Communication and Leadership qualities to their highest to ensure customer confidence in Vyne Dental’s delivery abilities
• Consistently demonstrate the core values of Vyne Dental.
• Other duties as assigned

PHYSICAL DEMAND:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

SECURITY ROLE / RESPONSIBILITY:

• Protected Health Information (“PHI”): This position may have access to and be responsible for the security of PHI/PI on an incidental basis.
• Human Resource Information: This position may have access to and be responsible for the security of information including salary, insurance, reviews, resumes.
• Financial Admin: This position may have access to and be responsible for the security of financial administrative accounts and corporate accounts.
• Application Admin: This position may have access to and be responsible for securely administering user access to corporate applications.

EDUCATION, KNOWLEDGE, SKILLS & ABILITIES:

• High School Degree, Bachelor's degree in applicable technology field preferred, or equivalent experience
• A minimum of 2 years of experience working as an EDI Analyst or in a similar role.
• Strong understanding of EDI protocols, standards, and processes, as well as exceptional problem-solving skills
• In-depth knowledge of EDI protocols, standards, and best practices.
• Strong understanding of database concepts and SQL query language.
• Knowledge of healthcare industry-specific EDI.
• Strong troubleshooting and problem-solving abilities
• Attention to detail and accuracy, with the ability to handle large volumes of data and ensure data integrity.
• Ability to prioritize and manage multiple tasks simultaneously, while meeting tight deadlines
• Excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams and external partners
• Healthcare knowledge and terminology
• Experience working with Web Service APIs (SOAP, REST with JSON, etc)
• Strong problem solving and creative skills and the ability to exercise sound judgment and make decisions based on accurate and timely analyses.
• High level of integrity and dependability with a strong sense of urgency and results-orientation.

Vyne provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetics, or veteran status. In addition to federal law requirements, Vyne follows applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.