What are the responsibilities and job description for the Concierge position at W Aspen?
Additional Information
Pay Rate: $22 / hour plus commission, Starting date for this position is October 1st, 2023Job Number
23150408Job Category
Rooms & Guest Services OperationsLocation
W Aspen, 550 South Spring Street, Aspen, Colorado, United States VIEW ON MAPSchedule
Full-TimeLocated Remotely?
NRelocation?
NPosition Type
Non-ManagementJob Summary
Our jobs aren’t just about telling guests about the local attractions. Instead, we want to build an experience that is memorable and unique. Our Concierge take the initiative to become experts in the local area and build partnerships across the community to ensure that our guests get the most out of their stay. They are empowered to use creativity and originality to deliver unique and personalized experiences that showcase all the area has to offer and in ways that engage and inspire our guests. Our Concierge are not only responsible for delivering this information to guests, but also for educating other associates to build this knowledge across the hotel.
No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, ensuring your uniform and personal appearance are clean and professional, maintaining confidentiality, completing paperwork and documentation, and protecting company assets. Our Concierge should get out from behind the desk (stand, sit, and walk for an extended period of time) and taking a hands-on approach to work (move, lift, carry, push, pull and place objects, 10 pounds or less, by yourself). Doing all of these things well (and other reasonable job duties as requested) is critical for the Concierge – to get it right for our guests and our business each and every time.
The pay rate for this position is $22.00 per hour and offers health care benefits, flexible spending accounts, 401(k) plan, earned paid time off and/or sick leave, life insurance, disability coverage, and other life and work wellness benefits. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law.
W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International.
Be
where you can do your best work,Begin
your purpose,Belong
to an amazing global team, andBecome
the best version of you.Source: Hospitality Online
Salary : $22 - $0