Career Coach

CAREER COACH

W.E. UPJOHN INSTITUTE FOR EMPLOYMENT RESEARCH

CENTER FOR WORKFORCE INNOVATION AND SOLUTIONS

MICHIGAN WORKS! SOUTHWEST

Position Summary

The Career Coach provides career and case management services to job seeker customers within the designated service area of Michigan Works! Southwest. They assist job seekers in learning skills necessary to obtain permanent employment while also providing assistance with job search activities, employment and community service placement, training opportunities, and workshop facilitation. The Career Coach collaborates with other community agencies and partners to facilitate support services for job seekers as needed. They are also responsible for maintaining participant case files and completing required documentation in a timely and accurate manner.

This is a full-time non-exempt position, 37.5 hours per week, requiring in-office/on-site work at the Kalamazoo County Michigan Works! Southwest Service Center. Regular weekly travel within the four-county service area (Kalamazoo, Calhoun, Branch, St. Joseph) is required.

Position Requirements

A bachelor’s degree or a minimum of three years of relevant work experience is required. To thrive in this role, experience in the employment field, non-profit sector, or with case management is preferred. Bilingual (English/Spanish) preferred. Proficiency in Microsoft Office products (Outlook, Word, Excel) is required.

Must have reliable transportation and be willing to travel weekly, between sites, as coverage is needed.

Wages and Benefits

This position offers a starting salary of $40,000 annually, as well as a generous benefit package. Offered benefits include health, dental, and vision insurance, short-term extended medical leave, long-term disability, parental leave, and a retirement plan.

About The Center for Workforce Innovation and Solutions

The Center for Workforce Innovation and Solutions, a division of the Upjohn Institute, is committed to pioneering best practices in workforce development through program development, operation, and evaluation, striving to ensure successful outcomes for job seekers, employers, and communities.

Michigan Works! Southwest, within the Center for Workforce Innovation and Solutions, strives to build connections between job seekers looking to grow their careers and employers seeking quality candidates with the necessary job skills. Michigan Works! Southwest stays abreast of employment trends and maintains critical relationships with community partners to ensure connections are made between employers, educators, trainers, and employees.

Michigan Works! Southwest serves Branch, Calhoun, Kalamazoo, and St. Joseph counties in southwest Michigan, and has a deep understanding of existing and growing industries, training and education opportunities, and the of the local workforce, resulting in maximum impact in the communities served.

All applicants and participants of the Michigan Works! Southwest Workforce Development Programs will be provided equal opportunity to participate in and benefit from all programs, activities, and services without regard to race, color, religion, national origin, age, sex, height, weight, marital status, disability, arrest record, or political affiliation or belief, or citizenship/status as a lawfully admitted immigrant authorized to work in the United States, or other non-merit factors.

About the W.E. Upjohn Institute for Employment Research

Since 1932, the Upjohn Institutehas functioned as one of the world’s leading independent, non-partisan, and non-profit labor economics research organizations, seeking to research the causes and effects of unemployment and to devise ways and means of alleviating hardships caused by unemployment. The Institute also houses the administrative arm of the local workforce development programs.

The Upjohn Institute is an Equal Opportunity Employer and as such, is committed to affirmative action steps to help achieve a goal of equality in the treatment of employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, age height, weight, national origin, veteran or disability status in hiring, promotion training and development, compensation, transfer, termination, disciplinary action, and all other personnel actions and Institute related functions and activities.

Application Instructions

Submit resume and letter of interest.

Job Type: Full-time

Pay: From $40,000.00 per year

Benefits:

• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Retirement plan
• Vision insurance

Schedule:

• Monday to Friday

Education:

• Bachelor's (Preferred)

Experience:

• Microsoft Office: 1 year (Required)
• Workforce development: 1 year (Preferred)
• Case management: 1 year (Preferred)

Work Location: In person