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Technical Inside Sales

W. M. Wilson Company, Inc
Hinckley, OH Remote Full Time
POSTED ON 5/8/2024

Job Overview:
The Technical Inside Sales Representative serves customers by providing Excellent customer service support – responsibilities include:

Taking care of customer needs ~ Exceeding customer expectations ~ Providing product and service information ~ Providing support to outside sales ~ Generates revenue by soliciting and obtaining orders ~ Troubleshoots and rectifies customer complaints/issues

Duties:
Provide excellent customer service for all incoming calls

Provide pricing and technical information

Expedite existing orders

Prepare quotations in ERP program and/or formal quotation on letterhead

Fill orders by entering in ERP program, communicating expected delivery date

Projects as assigned:

o Take offs

o Other

Perform all other duties as assigned

Skills and Qualifications:

Organizational and planning

Time management skills and the ability to prioritize work

Extensive Product Knowledge

Data management

Attention to detail and accuracy

Ability to work flexibly in an often fast-paced environment

Organization skills and the ability to shift priorities as necessary

Problem-solving

Communication skills – verbal and written

Confidentiality

Being able to develop relationships with customers

Computer proficiency is required

We provide ongoing training and professional development opportunities to help you succeed in your role as an Inside Sales Representative. If you are passionate about sales and enjoy building relationships with clients, we would love to hear from you.

Job Type: Full-time

Pay: From $50,000.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Health insurance
  • Paid time off
  • Paid training

Experience level:

  • 5 years

Shift:

  • 8 hour shift

Supplemental pay types:

  • Yearly bonus

Weekly day range:

  • Monday to Friday

Work setting:

  • In-person
  • Office

Experience:

  • Customer service: 5 years (Preferred)

Ability to Commute:

  • Hinckley, OH 44233 (Required)

Work Location: In person

Salary.com Estimation for Technical Inside Sales in Hinckley, OH

$84,220 - $121,313

For Employer

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