Leasing Consultant

The Leasing Consultant ensures the property maintains occupancy and leasing goals. This position is critical to W3; the Leasing Consultant impacts the long-term viability of the company by ensuring the property meets occupancy goals which impacts the profitability of the company.

RESPONSIBILITIES:

• Responds to all lease inquiries via email and telephone within two hours, except when received outside of business hours.
• Stands up and greets residents and prospects and provides rental information in an enthusiastic and positive manner immediately upon arrival.
• Schedules appointments and tours prospects throughout the amenities, community, and homes.
• Records all traffic and activities in Entrata immediately as they occur. All pending Entrata tasks must be completed before 6:00 PM.
• Completes and documents follow-up activities in a consistent manner within two hours of visit and records in Entrata as it is completed.
• Accepts paperwork, ensures thorough completion, and processes applications and leases within one hour of receipt.
• Notifies prospects of application approval/decline within 72 hours of processing.
• Maintains current market and neighborhood information to provide correct and current information to potential prospects.
• Maintains confidentiality of all resident, customer, employee, and company information 100% of the time.
• Completes move-in file for each lease and submits to the Community Director within 72 hours of receiving lease application.
• Completes lease file 100% prior to move in.
• Prepares monthly marketing calendar; prepares all materials in advance, and ensures each item is completed on a daily basis.
• Updates social media as instructed by Community Director and ensures ILS and website information is correct and up to date.
• Attends all resident functions as scheduled by Community Director.
• Brings problems to the attention of the Community Director within 24 hours; and assists in resolution and on-going resident relations.
• Identifies and introduces new ideas and solutions to create efficiency in the property.
• Follows established procedures for property management processes.

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Experience level:

• 1 year
• No experience needed
• Under 1 year

Schedule:

• 8 hour shift
• Day shift
• Every weekend

Ability to commute/relocate:

• Buda, TX: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service (Preferred)

License/Certification:

• Driver's License (Required)

Work Location: In person