What are the responsibilities and job description for the UNIX SQL Production Support with Automation position at W3Global?
Job Description
UNIX SQL Production Support with Automation
JD:
Your role:
Are you an expert when it comes to tools like Unix, Batch Management, Splunk, App Dynamics, RPA ? Do you have a track record of influencing senior IT stakeholders and business partners?
Do you have proven ability to solve complex issues, covering both technical and business needs?
We're looking for an IT support analyst to:
Support the Service & Product Manager across several technical domains
Ensure workflows, processes, tooling and applications are of the highest quality standard
Contribute expertise to the management of existing and new IT products and services
Define workarounds for known errors and initiate process improvements
Maintain a knowledge database
Your expertise:
Ideally 2-4 years of hands-on experience in IT support role within Financial services industry
Proficient with software development tools, such as Unix, Oracle, Sybase, Autosys, Fusion/Peoplesoft
Good Knowledge of ITIL processes, knowledge of RPA tools, knowledge of HR IT systems is an added advantage.
Ability to solve complex issues, good at problem statement analysis and solution design thinking
Track record of influencing senior IT stakeholders and business partners
Confident communicator that can explain technology to non-technical audiences
Capable of understanding client needs and translating this into products and services
