Account Manager /Market Success Associate - Mobile, AL

Founded in 2013 and based in Lafayette, Louisiana, Waitr operates an online ordering technology platform, providing delivery, carryout and dine-in options. Waitr, along with Bite Squad and Delivery Dudes, connect local restaurants and grocery stores to diners in underserved U.S. markets. Together, they are a convenient way to discover, order and receive great food and other products from local restaurants, national chains and grocery stores. As of September 30, 2021, Waitr, Bite Squad and Delivery Dudes operate in small and medium sized markets in the United States in over 1,000 cities. Job Summary We’re redefining the dining experience by building a world-class mobile ordering and delivery platform. Waitr’s marketplace helps small businesses grow and acquire new customers while bringing concierge-level convenience to thousands of consumers. Waitr’s growth has been off the charts and shows no signs of slowing down. We are launching dozens of new markets around the country each quarter, and are experiencing massive organic growth in our existing markets.  As the MSA, you’ll drive daily operations and revenue growth by collaborating with our restaurant partners, installing and troubleshooting tablets, driving community initiatives while working with customer support, dispatch, and leadership teams every day. The MSA reports directly to their Territory Manager.  MSA are on the front lines of our markets and provide input on processes and strategies that allows us to dominate our industry. Each day will bring about new challenges and opportunities at Waitr, from day-to-day operations of your market to upwards mobility within the company. You will experience the flexibility of remote management and ultimately be the owner of your respective market, allowing you to focus on growth. As the MSA, you’ll drive daily revenue growth by collaborating with our restaurant partner, community, and drivers. We are looking for a great leader with knowledge of managing and engaging a team, as well as a data-driven and strategic thinker. Core Competencies Nimble: You move fast and accurately in a dynamic environment. Logistical: Proactively seeks and finds ways to provide the highest standards of efficiency. Innovator: Generates and recognizes creative solutions in varying work situations. Team Player: Collaboration and strong communication skills. Effective Communicator: Demonstrates open, honest and respectful written and verbal communication. Results-Oriented: Productively focuses time and resources on activities to produce quality results. Forward-Thinking: Problem solver, do whatever it takes attitude. Strategic Thinker: Views events and possibilities from multiple perspectives. Understands the bigger picture and the interdependencies and effects of other systems. Ethical: Maintains and promotes individual and organization integrity and values in the conduct of all activities.  AAP/EEO Statement  Waitr, Inc. is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Waitr, Inc. is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Waitr, Inc. are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristics protected by federal, state or local laws.  Other Duties  Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.