Office Specialist, Rehabilitation Center

Join a busy Outpatient Rehabilitation Clinic at High Point Medical Center to assist scheduling of patient appointments and many other general office coordination duties.

What you will do:

Performs a wide range of administrative and office support duties that include, but are not limited to scheduling, answering phones, entering charges, verification of insurance information, taking and posting payments, and other clerical support. 

What you will need: 

• High School Diploma (or GED)
• Excellent oral and written communication skills 
• Strong interpersonal skills 
• Strong customer service skills 
• Skilled in the operation of routine office equipment 

FUNCTIONS: 

1. Oversees all aspects of general office coordination 
2. Maintaining office calendar to coordinate work flow and meetings
3. Greet patients, family and visitors to the department and assist them as necessary. 
4. Exhibits courtesy, cooperation, and respect towards patients, visitors, physicians, supervisor, and co-workers in all personal and telephone interactions. 
5. Screens and routes telephone calls in a prof
6. Maintains patient schedule by providing reminder calls to new patients, calling no shows, re-scheduling cancellations, and actively and continuously filling empty spaces.
7. Verifies patient insurance from patient/contacting insurance company and obtains precertification authorization u
8. Collects and maintains inventory of office equipment and supplies.
9. Represents the department in a professional manner at all times. 
10. Performs other duties as assigned by management.