Service Advisor

Wallace Imports of Bristol is hiring a Service Advisor. At Wallace Imports of Bristol you will be working in a brand-new state of the art facility with all the modern tools and equipment. Best of all, you'll be working with 3 of the fastest-growing automotive brands in the country. If you enjoy a fast paced work environment, customer satisfaction, and working with the latest technology you will enjoy starting a career at Wallace Imports of Bristol.

Business hours are Monday-Friday 7:30AM - 5:50 PM and Saturday 8 AM - 1 PM, only 1-2 Saturday shifts will be required per month.

Job responsibilities and qualifications:

*Greet customers in person and on the telephone to make them feel welcome

*Keep detailed note, repair quotes, and follow up on commitments

*Open and close repair orders accurately and with complete documentation

*Advise customers on recommended services and their maintenance schedule

*Relay information and vehicle needs from the technicians to the customer

*Greet customer, open RO, communicate with customer if additional repairs are necessary, collect payment, close RO and redeliver customer vehicle

*The Service Advisor should expect to have 15 or more customers per day

*Maintain an organized schedule and awareness of the status of all your customers whether at the store or not

*Computer and phone skills are a must along with great customer service

*Must be able to pass pre-employment screens (background & driving test)

*Medical, dental, vision and 401k benefits are all available.

Job Type: Full-time

Compensation is in the form of salary, commission, and manufacturer incentives. The Service Advisor/Service Writer should expect to make $40,000 to $60,000.

Job Type: Full-time

Pay: $40,000.00 - $60,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Day range:

• Monday to Friday
• Rotating weekends

Shift:

• 8 hour shift

Ability to Relocate:

• Bristol, TN 37620: Relocate before starting work (Required)

Work Location: In person