Associate Director, Marketing Operations, eComm

Position Summary...

What you'll do...
About the job

WALMART CONNECT (WMC)

Walmart Connect is Walmart's media and advertising platform, uniquely designed to help brands reach hundreds of millions of shoppers across their entire shopping journey, online and in stores.

As a fast-growing brand and business within Walmart, the Fortune 1 company, we are poised for continued growth and success. Data at Scale, Omni-Channel Solutions and a "One Walmart" approach are key differentiators for Walmart Connect.

We aim to serve clients and suppliers across multiple categories with integrated Omni marketing solutions that connect brands with our customers.

WMC MARKETING OPERATIONS

Marketing Operations within the WMC Marketing team is a small and mighty team. We are the owners of Marketing Ways of Working, Process Mapping, Tools, Budget & Headcount, Creative Operations and Program Management. Our scope spans all x-functional teams within marketing, WMC, and WMT teams. If there is a marketing process that needs to be figured out, we are typically the first team asked to help drive clarity and map out R&Rs and a clear way of working. It's our job in marketing operations to ensure the processes across the WMC Marketing org are consistent and streamlined.

JOB OVERVIEW

As the Associate Director of Marketing Operations, you will be critical to developing and mapping out ways of working and driving the operations for the Client Solutions and Omni Capabilities Marketing teams. These two teams are responsible for seasonal and category integrated marketing campaigns providing custom marketing solutions to our top suppliers/clients that amplify WMT Marketing campaigns. In order to develop these campaigns successfully, we need to have clear ways of working mapped out with our cross functional teams as well have well run operations.

This role will report directly to the Director of Marketing Operations. This is a leadership position and has direct reports.

IDEAL CANDIDATE

• Loves process! Can lead process working sessions & then take those learning to map out a holistic process in a PPT and be able to get alignment from key stakeholders.
• Has experience with very complex timelines with multiple stakeholders
• High EQ-read the room/zoom
• You have project managed campaigns before, so you understand the milestones, but can see bigger picture here to see how timelines and processes intersect
• Team management experience

Core Responsibilities:

• Lead working sessions and lessons learned with cross- functional teams to understand what's working/not working and capture those learnings
• Map out complex marketing process for 1 Walmart campaigns via PPT and excel and get alignment from all cross-functional teams
• Train cross-functional teams on the ways of working. Gather learnings from pilots and then iterate on process. Work in an agile model.
• Create a clear DACIN model for teams to drive clarity on R&Rs
• Support both Client Solutions and Omni Capabilities Ways of Working. The scope is big, so being able to prioritize what matters most and communicate what needs to be on hold for now (with a clear action plan on when it can be done) is key!
• Own the planning timeline for all 1 Walmart Campaigns and ensure WMC is kicking off key milestones in time. Ensure your team is setting up those programs in Workfront.
• Work closely with the Walmart Project Manager and Operations team to ensure WMC timelines are integrated into a holistic schedule.
• Partner closely with Senior Director to define needs across his team/business weekly and provide visibility in workstreams.
• Lead necessary x-functional leadership meetings and provide clear and actionable recaps.
• Manage and train on Ways of Working and ensure adoption.
• Develop a clear POV on R&Rs between your directs roles in Client Solutions and Omni teams.
• Prioritization of your teams workload, get alignment from leadership and provide visibility to teams.
• Ensure Workfront adoption & optimization across CS/OC teams. Own reporting ways of working.
• Partner closely and develop great working relationships with leads in client solution and omni teams to streamline ways of working.
• Be a key team member within the marketing operations team ensuring we are all clear with WoW across your respective workstream. Work with other ops leads to drive a consistent WoW across the WMC Marketing Org.

Qualifications:

• Bachelor's Degree and 8 years experience in project management, operations and process mapping within a marketing org.
• Has experience onboarding teams in new ways of working and change management
• Knowledge of creative marketing campaign process
• Great at building PPT decks: design, mapping out the what, how and why, but can also map out timelines in excel
• Extremely detail oriented and organized in thought and execution
• Ability to set and communicate clear expectations
• Ability to understand and thrive in a fast-paced environment
• Ability to work effectively and achieve results in ambiguous situations
• High EQ

At Walmart, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices .

Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart at https://bit.ly/3iOOb1J .

The annual salary range for this position is $119,000.00-$221,000.00

Additional compensation includes annual or quarterly performance incentives.

Additional compensation for certain positions may also include:

• Regional Pay Zone (RPZ) (based on location)

• Stock equity incentives

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Minimum Qualifications
Bachelor's degree in Business, Marketing, or related field and 3 years' experience in marketing operations, business management, or related field
OR 5 years' experience in marketing operations, business management, or related field.
3 years' experience in strategic sourcing and procurement.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Leading cross-functional projects, Marketing or advertising agency management

Primary Location...
850 Cherry Avenue, San Bruno, CA 94066-3031, United States of America